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980ti Freezing every second.

Soldato
Joined
6 Jan 2013
Posts
3,774
Location
Yorkshire
Hi, I have a problem with my 980ti in my HTPC that started this morning. Last night everything was fine then when i switched it on this morning i noticed my screen was freezing every second. My first thought was maybe windows installed a dodgey driver so i ran DDU and reinstalled the latest driver.

After that failed i tried resetting my bios just to make sure and closing all my background tasks but still no joy. When the freeze happens there is no activity on the gpu/cpu/memory or drives so i dont know what is causing the problem. I ran Heaven and apart from the freezing everything looks fine, temps all in the 30s and clocks, voltages and usage looks correct so its left me baffled to what is going on.

I'm starting to think the GPU has just died, its pretty old so its understandable but its been in low power mode just playing occasional movies for the last year so it seems odd.

I've been messing with this for 4 hours and i'm stuck, anyone got any ideas?

Cheers.

System specs:

4690k
Gigabyte G7
16gb 2400 ram
Gigabyte 980ti
XPG 650w core gold
All stock speeds and custom water cooled.
 
Seems like you've tried most of the common suggestions already. Do you have another machine you could stick it in and see if it behaves the same way? I guess if it's a custom loop it'll be a pain to remove it though. Honestly, it seems like a pretty bad setup for a HTPC in general. I guess it was probably just an old build being reused though.
 
This may be a bit left field, but try disconnecting your network cable and see if it still does it. Sometimes a program or service polling the network can cause issues like that.
 
Seems like you've tried most of the common suggestions already. Do you have another machine you could stick it in and see if it behaves the same way? I guess if it's a custom loop it'll be a pain to remove it though. Honestly, it seems like a pretty bad setup for a HTPC in general. I guess it was probably just an old build being reused though.

Yeah just old parts. Would be a pain trying it in my main PC as thats custom cooled too so i would have to drain both loops. I'll try that as aa last resort before it goes in the bin but i would like to try anything else first.
 
This may be a bit left field, but try disconnecting your network cable and see if it still does it. Sometimes a program or service polling the network can cause issues like that.

I had the network cable out most of the time i've been trying to fix it as i didnt want windows trying to download new drivers. Cheers for the suggestion though.
 
I had the network cable out most of the time i've been trying to fix it as i didnt want windows trying to download new drivers. Cheers for the suggestion though.

Use LatencyMon to see if a driver or some software is causing the freezing :-


https://www.resplendence.com/latencymon



Also check your windows logs for any reported errors in the Event Viewer under admin tools in control panel.
 
Use LatencyMon to see if a driver or some software is causing the freezing :-


https://www.resplendence.com/latencymon



Also check your windows logs for any reported errors in the Event Viewer under admin tools in control panel.

Cheers, i downloaded latencymon and its saying Conclusion: Your system appears to be suitable for handling realtime audio and other tasks without dropouts.
I dont have any experience with this program or event viewer is there anything i should be looking for to indicate a problem?
 
Sorry i forgot to mention that if i disable my graphics driver the freezing stops right away which led me to believe it was a GPU problem in the first place.
 
Is this Windows 10? I had a similar issue recently (essentially really low FPS in DX11 workloads, using MSI Afterburner could see that the GPU was running no more than 30%) but not "freezing" just 1 or 2 FPS. I tried everything you did inc DDU. Wierldy DX12 was fine.

Reinstalled Win10 from scratch this weekend and issue resolved!

Hope this helps and good luck
 
Is this Windows 10? I had a similar issue recently (essentially really low FPS in DX11 workloads, using MSI Afterburner could see that the GPU was running no more than 30%) but not "freezing" just 1 or 2 FPS. I tried everything you did inc DDU. Wierldy DX12 was fine.

Reinstalled Win10 from scratch this weekend and issue resolved!

Hope this helps and good luck

Cheers ill give that a try tomorrow.
 
Sorted it, turns out having multiple monitors hooked up to the card was causing the problem. I had just wiped and reinstalled windows to find the problem still there, i unplugged my TV to make it easier reinstalling everything on my monitor and it instantly fixed the problem, i downloaded heaven to test and it worked perfectly.

Sad thing is that i have no idea what caused the problem so this doesn't really help anyone in the future with the same problem.

Thanks for all the suggestions and help!
 
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