9900k

[el-nino]

Hi All, I'm having issues with my new build

9900k, Z390 Aorus Master (Upto date BIOS F5, then F6), 32gb 3600mhz 8-Pack T-Force Ram (Using XMP), Zotac 1080 extreme , 960evo SSD, H115i Platinum 280mm . Was using 970 evo but cut it out due to troubleshooting. EVGA Gold Plus 850w psu.

I've had 2 issues 1 I think I've fixed.

1- While playing games the game would close without warning and crash to desktop, no error message nothing. I reinstalled Windows 10 and this seems to have been resolved.

2- After a while my PC will begin to freeze for a few seconds at a time, this gradually gets worse until I restart the machine then its fine again.

Steps taken:

1- Reinstalled Windows
2- Removed new 970 evo and used previous boot drive 960 evo.
3-Updated Bios to latest version
4- Installed all drivers from Gigabyte website
5- Only installed bare minimum other software
6- Left other storage disconnected

The machine itself any other time runs like silk, completely smooth. I've left the OC for now it boosts to 4.7ghz out the box and it sits at that all day no issues. Temps are great on the 9900k I've not seen above 72 and my 1080 highest 80. Both temps recorded during AIDA64 stress test Cinebench also fine as well as 3d mark. Even the temps on the SSD top out at 48 during stress test and that has a beefy heat sink on top of it.

To be honest I'm stumped I'd don't know whats causing by stuttering issue and I don't know what caused my crashing out of games issue. I'm assuming it could be a driver issue, I cant see it being a cooling issue due to good temps.

If any one has any ideas please share I would appreciate the help.

Last edited: Today at 8:26 AM

 

[el-nino]

You could try recording the XMP settings and inserting them manually in the bios.
Manually increase the memory voltage.
Run memtest on the memory.
I tend to let windows manage drivers and do not use motherboard drivers (except for ethernet on first bootup).

Yeah I just let windows install most of the drivers I rarely use the disk. First time I downloaded from Gigabyte website. I am running everything at stock currently.

 

[el-nino]

Ran memtest no problems. Also reset CMOS. Today it crashed out of game with an error message The instruction at 0x01764b69 referenced memory at 0x00000000. The memory could not be read.

Now getting Hardware fails in AIDA64 but still stuck for the cause

 

[el-nino]

Found the issue it didnt like the X.M.P. I removed it last night and had 4 hours with no issues before running out of time. Currently running at 2400 which is well below spec but I will test for stability before raising this.

 

[el-nino]

Thanks Thumpsta I did notice I have some USB disconnects when transferring files to usb drive haven't even considered troubleshooting that yet. However I didnt notice any disconnects last night but I didnt do any file transfers.

 

[el-nino]

Is this the 4000mhz 8 pack ram?

no its the 3600mhz pack

 

[el-nino]

Robert thanks for the heads up on that info on timings. My plan was to set the timings manually once I'd full exhausted troubleshooting. Plus after 4 days I was just glad to get some gaming done. I've looked around and Gigabyte do have a lot of issues when it comes to RAM and I have no complaints about the Quality of the 8-Pack memory they seem top draw specially with build quality I just cant wait to unlock their performance potential.

 

[el-nino]

Hi @8pack do you know what the setting needs to be on this board I cant even get this thing to post?