Bonjour bonjour!
I sold a pair of Kings of Leon tickets on eBay back in November last year. I made it clear that I'd post the tickets when I received them, which would probably be a few weeks before the gig and the buyer was fine with this. They paid via Paypal and provided a delivery address along with the Paypal payment.
Roll forward to last weekend and the tickets arrive, so I send a message to the buyer via eBay. As it's been over 6 months since we last communicated I thought it would be wise to get confirmation from them that the address they originally sent me was still valid.
To my surprise I received no reply, despite the buyer clearly still being an active eBay user. I gave them a few days and sent another message...still no reply! How odd! I can't request their contact details from eBay as the transaction is too old now, so I'm in bit of a quandary as to where to go from here?
Do I send the tickets to the address supplied back in November and risk them not living there any more, or do I keep trying to contact them right until the last minute (there's just over 2 weeks until the gig now)? They may possibly be on holiday and I've only given them a week to respond so far, but if I knew I was expecting tickets I'd paid for and the gig was only just round the corner then I'd be watching my email like a hawk!
What would you do?
I sold a pair of Kings of Leon tickets on eBay back in November last year. I made it clear that I'd post the tickets when I received them, which would probably be a few weeks before the gig and the buyer was fine with this. They paid via Paypal and provided a delivery address along with the Paypal payment.
Roll forward to last weekend and the tickets arrive, so I send a message to the buyer via eBay. As it's been over 6 months since we last communicated I thought it would be wise to get confirmation from them that the address they originally sent me was still valid.
To my surprise I received no reply, despite the buyer clearly still being an active eBay user. I gave them a few days and sent another message...still no reply! How odd! I can't request their contact details from eBay as the transaction is too old now, so I'm in bit of a quandary as to where to go from here?
Do I send the tickets to the address supplied back in November and risk them not living there any more, or do I keep trying to contact them right until the last minute (there's just over 2 weeks until the gig now)? They may possibly be on holiday and I've only given them a week to respond so far, but if I knew I was expecting tickets I'd paid for and the gig was only just round the corner then I'd be watching my email like a hawk!
What would you do?