A few questions about TPFT cover

Joshy

Joshy

Joshy

Soldato
Joined
15 Jun 2009
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Location
London
Hopefully you guys can help me with something that I've been wondering for a while.

I'm currently insured on a Third Party fire and theft policy and to be quite honest, I'm not entirely sure what the process would be if I had to claim a non fault accident?

Would it be possible to completely omit my insurers if a accident management company such as helphire were involved?

Exactly who's insurance assessor would value my car? Someone from the company representing me or someone from the insurer that I'm claiming from? If it's the later, what happens if I deal their settlement to be unacceptable and they refuse to budge?

Haven't been involved in an accident or anything, but it's just something I've been wondering for a bit

Thanks :).
 
Joshy said:
I'm currently insured on a Third Party fire and theft policy and to be quite honest, I'm not entirely sure what the process would be if I had to claim a non fault accident?
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You would claim from the third parties insurer, or go through an accident management firm. If an insurer offernig a TPFT policy DID offer to help it would only be on the same basis as an accident management firm.

Would it be possible to completely omit my insurers if a accident management company such as helphire were involved?
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You have no choice - your insurer has no interest in damage to your vehicle as they do not provide cover for it.

Exactly who's insurance assessor would value my car? Someone from the company representing me or someone from the insurer that I'm claiming from? If it's the later, what happens if I deal their settlement to be unacceptable and they refuse to budge?
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The party paying out will value your car. Not your insurance company. If you deem the settlement to be unacceptable and they refuse to budge, and you have reasonable grounds to beleive that your wishes are reasonable, then you must settle it in a court of law.
 
Thanks fox :).

I understand that my insurance company don't really have any interest, but the few times my family members have had to claim on their 3rd party policies they contacted the Insurance company who always managed to eventually sort it out. I assume in actual fact they just fobbed the work off to a 3rd party?

Edit: You already answered :D. Again, Cheers.
 
Yes, some insurers even have in house accident management firms - if they spot an opportunity for £££, they'll take it :)
 
Just out of interest, what happens if the waters get muddy and the paying party want's to try and push for a 50/50 claim or some such. Does the accident management company still sort everything, or will my insurance company suddenly start getting involved?
 
Your insurance company will have to get involved I would imagine, as it would be a claim against you. If there was a chance of this happening its unlikely an accident management firm would take your case on I shouldnt imagine.
 
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