A friend is having an error when installing some lighting software

Soldato
Joined
4 Sep 2005
Posts
11,453
Location
Bristol
Basically, whenever he tries to install it he gets this error:

errormessageot6.jpg


This software is being installed on a Dell Inspiron 1721 laptop running Windows Vista Home Premium. We've installed DirectX 9.0c as apparently there are some DirectDraw errors with Vista or something. Apparently running DirectX 9 can help with it sometimes. All of the graphics drivers are up to date and we are at a loss for why it isn't working. We've tried and retried, etc... But still nothing. :(

Any advice is greatly appreciate, as ever.

Cheers,
Naffa
 
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