1 Jul 2015 at 23:59 #1 Keod2 Keod2 Associate Joined 29 Dec 2011 Posts 340 Location England Ok so when I start my girlfriends PC up this pops up: I have no idea what it is and how to prevent it from popping up on startup?
Ok so when I start my girlfriends PC up this pops up: I have no idea what it is and how to prevent it from popping up on startup?
2 Jul 2015 at 00:59 #2 Puppetmaster Puppetmaster Soldato Joined 17 Jun 2005 Posts 6,514 Location Near Brighton Could be the remains of a virus / adware. I would run the following just to be sure: Combofix (Win 7 / Vista / XP) http://www.bleepingcomputer.com/download/combofix/ (make sure there is nothing in the recycle bin that is needed, as this empty's it) Adware Cleaner http://www.bleepingcomputer.com/download/adwcleaner/ Junkware Removal Tool http://www.bleepingcomputer.com/download/junkware-removal-tool/ Chances are its something that is trying to load in startup but cannot find it. Quick option is to disable it in msconfig (task manager if win 8) Else use something like Ccleaner to remove it in the startup section http://download.piriform.com/ccsetup507.exe or remove it using regedit (delete the key that maches the name in the error): HK Local Machine > Software > Microsoft > Windows > Current Version > Run / Run Once or HK Current User > Software > Microsoft > Windows > Current Version > Run / Run Once Last edited: 2 Jul 2015
Could be the remains of a virus / adware. I would run the following just to be sure: Combofix (Win 7 / Vista / XP) http://www.bleepingcomputer.com/download/combofix/ (make sure there is nothing in the recycle bin that is needed, as this empty's it) Adware Cleaner http://www.bleepingcomputer.com/download/adwcleaner/ Junkware Removal Tool http://www.bleepingcomputer.com/download/junkware-removal-tool/ Chances are its something that is trying to load in startup but cannot find it. Quick option is to disable it in msconfig (task manager if win 8) Else use something like Ccleaner to remove it in the startup section http://download.piriform.com/ccsetup507.exe or remove it using regedit (delete the key that maches the name in the error): HK Local Machine > Software > Microsoft > Windows > Current Version > Run / Run Once or HK Current User > Software > Microsoft > Windows > Current Version > Run / Run Once