A problem with hd audio device

fantasticCG · 17 Apr 2012 at 01:59

when i go into devices and my pc theres a problem with the HD audio device.
Under device status, this device cannot start (code 10).
I have reinstalled it twice but no luck.
Any ideas?
Thanks

iamtheoneneo · 17 Apr 2012 at 15:48

what OS?
what audio device?
is it new?
has it worked fine before?
do you have antivirus or similar installed?

fantasticCG · 17 Apr 2012 at 16:07

windows 7 64 bit
its the realtek hd audio driver
mobo is asus maximus IV extreme-z, installed the drivers of the mobo disk.
Never worked before, i have mircosoft security essentials installed.
windows couldnt fix it through device manager troubleshooting

Dano · 17 Apr 2012 at 16:14

If you tell device manager to show hidden devices there should be an MS HD Audio device that needs removing, once you've done that you should be able to install the Realtek drivers properly.

fantasticCG · 17 Apr 2012 at 17:08

hold on theres the nvidia ones the realtek one and the hd audio device.
The hd audio device has the problem disable that on or delete it?

Dano · 17 Apr 2012 at 17:37

If it is showing as a MS or Microsoft HD audio device and has an issue then that is the one that needs deleting.

Post a screengrab of the device manager and I'll be able to tell you.

fantasticCG · 17 Apr 2012 at 18:43

How do you do that? and how will i get it up on the site? looking at it its a mircosoft one

Dano · 17 Apr 2012 at 20:07

Just delete it and attempt to install the realtek drivers again.

fantasticCG · 17 Apr 2012 at 20:23

Ill delete it. device manager shows the realtek drivers are fine

j.col · 17 Apr 2012 at 21:57

the last time i had problems with audio drivers, i ended up installing it in safe mode