Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad or iPod touch from someone other than Apple or an authorised Apple reseller, make sure that the device is erased and is no longer linked to the previous owner’s account. Ask the seller whether or not they've
turned off Activation Lock, then follow these steps:
- Turn on the device and slide to unlock.
- If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad or iPod touch until it's been erased.
- Begin the device setup process.
- If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, they can remove the device from their account by signing in to icloud.com/find. Don't take ownership of any used iPhone, iPad or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you're asked to 'Set up your iPhone', 'Set up your iPad' or 'Set up your iPod' the first time you turn it on.
If you buy a device that's still linked to a previous owner's account, contact them as soon as possible and ask them to erase the device and remove it from their account. Learn
how to remove a device from a previous owner's account.
