About to complain to my water company

[Ex-RoNiN]

Dear Sir or Madam,

I would hereby like to protest against the "7 day notice of intended proceedings", issued against me on the 16th of February.

Firstly, I was in Vienna on business last week, and was therefore physically unable to pay this month's bill - I should have payed this before leaving, and I accept that.

What I don't accept, however, is giving me all of 3 days (my bill is due on the 13th, notice was issued on the 16th), and no prior warning, before issuing this notice! I only received it today, so that's 4 days out of the 7 lost because of snail mail alone.

Furthermore, your notice is stating that I have been sent a reminder - this is not true, I did not find any such reminder in my mail.

As a gesture of goodwill, I have paid the remaining bill via your online facilities, but I feel that I have been harsh done by, getting such a notice with no prior warning, and after just 3 days of missing a bill.

Am I setting myself up for something, legally, or will this correctly get filed under complaints? Any other thoughts?

 

[Ex-RoNiN]

It'll be sorted fairly smoothly if you don't go overboard.

You think I went overboard then Can you point out where pls?

 

[Ex-RoNiN]

Guys, its one of those nasty Orangy 7 day notices. I lost 4 days by it simply being chucked about by Royal Mail. That leaves 3 days.

Their online system says it will take up to 5 days for payment to go through.

Can anyone see where I am going with this, other than being miffed about the nasty notice?