Accident advice

Associate
Joined
2 Oct 2004
Posts
1,048
Hi all,

So, yesterday morning I was involved in an accident, I was driving down a road and up ahead a car was waiting at a junction and for some strange reason decided to pull out just as I was passing and hit me side on, driver said he was looking at the car behind me :S.

I have pictures and dash-cam footage as well as the other party’s details which I’ve verified and I’ve informed my insurance company for information purposes only. I’ve also contacted the 3rd party’s insurance company, sent them the pictures and dash-cam footage, they’ve said themselves it looks pretty clear cut their customer is at 100% fault, however, they won’t act until they can contact him and haven’t been able to for the last two days.

I don’t want to go through my insurance company if I can avoid it, I want to go through the 3rd party’s insurance as I’m hoping they will want to do this so they have some control of the costs, however, I’m not prepared to wait any longer just because their customer hasn’t got in contact, which leaves me with accident management companies.

I know some will say they drive up people’s premiums but I know of a few people who have used them and they’ve said things get sorted quickly.

What’s the general recommended advice in this instance? Should I just go through my insurance company? Should I give the other side more time? Should I contact an accident management company?

I think there will be a good chance my car will be written off which will be annoying, does this change things at all?

Any advice would be appreciated,

Thanks in advance.
 
Associate
OP
Joined
2 Oct 2004
Posts
1,048
Well I rang the 3rd party's insurance again during my lunch break, still haven't been able to contact their customer and they said it would potentially be weeks before they went ahead without contact as they'll send him letters giving him reasonable time to get in contact etc.

So I've just contacted my insurance, they've put it all down as non-fault, no excess etc and apparently I'll hear from an accident repair company and a hire car company at some point today to get things rolling.
 
Associate
OP
Joined
2 Oct 2004
Posts
1,048
3rd party insurance was Aviva, they didn't really seem that interested to be honest and actually seemed a little miffed that I was ringing them, just said they won't do anything until they've spoken to their customer even if that took weeks.

Didn't hear anything this afternoon from either the accident repair company or hire car company which is a little frustrating since Churchill said I'd hear from them this afternoon.
 
Associate
OP
Joined
2 Oct 2004
Posts
1,048
Get the other driver's details from the DVLA and send them a "letter before action" with a view to starting small claims proceedings. If they don't want to go through their insurance then they can stump up the money themselves.

I've got the drivers details, he actually is the MD of a wealth management company in my town with the company name being his surname, when I type his name into google his face pops up etc and I have photo's of him at the scene, verified his home address etc.

I'm going through my insurance now, so it's over to them now.
 
Back
Top Bottom