bt can and will yank the line back off them, they are just reluctant to do it because they are idiots.
every call you make can go to one of so many people, and half of them are completely incompetant and don't actually elevate your problems because it just means more hassel and follow up work. sometimes you'll get a non retarded person who actually wants to help you.
return to donor is something you should essentially be able to do , bulldog take charge of the line which is why BT don't want to do anything. but for situations, mostly came up because bulldog were nortoriously bad for letting customers go, they came up with return to donor. if the person who owns the line wants out and wants the line back BT will within 3 days take that line back, at which point they'll remove the BB stuff because its their line.
now a list of bullcrap BT came up with, the return to donor might end up costing you £50, no it won't, thats crap. You have to get a contract with them and should you cancel you'd have to pay £125 cancelation few, honestly, no you really don't actually have to get a line from them to have them do a return to donor(in our situation we were trying to get the number of bulldog because they screwed up several times trying to get shot of bulldog and take the number to virgin, we were told they HAD to put us under contract if they got the number back and to cancel to go virgin we'd have to pay the years rental, this was a complete lie). in your situation it shouldn't matter as you want a bt line for Be* anyway.
frankly thats your best option, this is bulldogs insanely ridiculous lack of taking responisbility, it will be quicker to just get the return to donor, then do the process of getting Be* without the migration, because bulldog will just screw you, and screw you, and screw you.
so after a couple months trying to get over to virgin we finally got the number. because we used a different set of internal wires for ntl years ago the bt line was separate. while our number was on virgin and working fine, bulldog left the bt line on, working and modem could find adsl signal but they removed the password from their authentication servers so no net. when we ditched virgin(who apparently suck very badly in ealing, horrific ping for gaming and frequent high packet loss, though mostly high speed) and ended up with their XL package for free for around 2 months(if you aren't satisfied you get it for free
) we tried to get onto Be* and faced all these issues. bulldog kept denying they owned the line, denying there was a working telephone line connected to them. though when you press the, 151 or whatever it is, it went through to bulldog customer services. after lots of phone calls we did a return to donor, which bt said would take a day and not cost anything, the next day they phoned and said it would take another 2 days and maybe cost us £50.
thing is i knew before phoning what i could do and what it would cost. its not worth arguing with them, just phone, get them to agree, ignore whatever you know won't happen, then deal with them once its done seems to be the quickest way to do it.
Be* were VERY quick with getting line adsl'd and it was active 5 days or so later, and about 5 before the predicted activation date.
