Account Crashing

joroma · 1 Oct 2006 at 21:45

I have got three accounts on my PC running XP SP2.

When my son tries to log off his account it takes ages, 5mins+, for it to get to the Windows log off screen and then hangs there for another 5 or so mins before the screen goes black. During this time the keyboard doesn't work and I have to turn off to reboot. The other two accounts are absolutely fine. He plays Silkroad and Americas Army on the internet. Any ideas what is causing this problem? I am currently running my anti virus programme in case it picks something up but doubt if thats the problem as it is only his account that suffers the problem.

joroma · 1 Oct 2006 at 23:53

Well AVG reports no viruses so any ideas?

What if I delete his account then make it again? Would I lose all his files?

joroma · 2 Oct 2006 at 19:38

In Event Viewer I'm getting a message ESENT saying database stopped which may coincide with the problem - something to do with Windows Messenger. I need to do some more investigation but I wondered if this meant anything???

joroma · 3 Oct 2006 at 13:12

I don't think its to do with ESENT as he played his games on his sisters account last night and that account wouldn't log off.

Has anybody got any ideas please????