Acer Predator X27 - Dead pixels OR dirt behind screen??

Monkeyspaz5000 · 30 Jan 2019 at 00:03

I recently bought a X27 about 2 weeks ago and tonight I happened to notice something while on a white background on the desktop.

After looking at it in more detail I'm beginning to think that this is dirt behind the screen rather than dead pixels?

What's your thoughts? Thanks!
First pic shows issue and second is the issue(s) circled.

https://imgur.com/n0ZM5Ym

https://imgur.com/w1sUZPI

Monkeyspaz5000 · 30 Jan 2019 at 01:15

esoteric said:
Looks like pixels to me.

Thanks

Quite a few by the looks of it!?
Time to return this one and hope the next is better.

Monkeyspaz5000 · 30 Jan 2019 at 11:07

After nearly an hour of arguing, the monitor is getting collected by courier on Friday (note this wasn't bought from OCUK).
Had to pull out the Consumer Rights Act nonsense to get anywhere.

Monkeyspaz5000 · 30 Jan 2019 at 16:37

fantasticCG said:
Monkey apart from the pixels what’s your experience been with this monitor, worth the money?

Incredible - especially with HDR supported games.
Easily the best I've owned and I've owned multiple ultrawides.

Worth the money??... no, it's a silly expensive purchase - but very nice.

Monkeyspaz5000 · 3 Feb 2019 at 21:54

So the old original monitor got picked up Friday and I had a new one with me the day before on the Thursday.

I've only just had a chance to set up as I've been away.
So far so good with the new monitor.

Note that the company didn't send the replacement, I had to pay for the new monitor and they'll credit me the old once received etc.

Monkeyspaz5000 · 6 Feb 2019 at 09:56

So the second monitor also has an issue - this wasn't present when I first set it up, but noticed today.

https://imgur.com/a/9Bwv1jp

Looks like a dead pixel that shows a black vertical line on a blue background.

I've almost had enough with this monitor!

Monkeyspaz5000 · 6 Feb 2019 at 15:54

fantasticCG said:
Wow this isn’t great!!!! Very disappointing for such a high end monitor.

What options have you got now?

Monkey can you pm me please

This monitor is getting collected by courier Friday. ARGH!
Again... after arguing.

Monkeyspaz5000 · 6 Feb 2019 at 15:56

fantasticCG said:
I’ve finally pulled the trigger after driving myself mad!!! Hope you get a good one m8 as do I!!!

Let me know how you get on!!

Monkeyspaz5000 · 7 Feb 2019 at 12:52

First monitor back with supplier and credited.
2nd getting collected by courier tomorrow.

I'm now undecided if I'm getting a 3rd or now.

When are you getting yours fantastic?

Monkeyspaz5000 · 10 Feb 2019 at 12:28

fantasticCG said:
Mine arrived today, from another retailer, I noticed that they have 1 on overclockers today!

I can’t set it up until Sunday due to work commitments! I’m a little bit annoyed they shipped as is, for such an expensive monitor I though it would have been in another box!

YEah - my box was also battered.

Let me know how you get on as I'm still undecided what I'm going to do with the whole monitor side of things!!

Monkeyspaz5000 · 11 Feb 2019 at 18:01

fantasticCG said:
I’ve got it on!!!

Played BFV and Pubg so far need to spend more time in the settings but it’s incredible so far.

No dead pixels nothing wrong with it,very impressed with the build quality the screen is Superb.

Initial thoughts are wow, need to spend more time with it and will report back!

I'm tempted to try a 3rd!! Can you send me a message in trust as to where you purchased?

Monkeyspaz5000 · 11 Feb 2019 at 18:02

Solz said:
That looks like dirt/dust I had the same issue when I got my 27in 1440p ips 165hz Acer looks like they are still having the same issues few years later!

Thanks - pretty poor for such an expensive item!
You would think they would ensure these are 100% spot on!!!

Monkeyspaz5000 · 11 Feb 2019 at 18:57

fantasticCG said:
Trust sent!

Thanks!

Monkeyspaz5000 · 3 Jul 2019 at 10:11

Blazter said:
Came across this thread, how did it turn out for you Monkeyspaz5000?

I had one monitor with dirt/dust behind the screen.
The second monitor developed a faulty pixel and a black vertical line.

Sent both back and bought the AW Ultrawide.
I am however thinking of buying again as I'm looking into streaming and the UW format doesn't work too well for that.