Soldato
- Joined
- 19 May 2005
- Posts
- 6,891
Hi,
Last December I bought an Acer 5633 I've had no problems with it till now
About 4 maybe more months ago I got a tiny bit of water on/behind the screen which meant there was a visible water mark constantly but I learnt to live with it but last week a full row of dead pixels appeared on my screen I phone Acer up and I was told they would send a box and a e-mail but I've had no box or e-mail to send it off.
I'm starting to think that they will not replace the screen and blame the fault on the water mark even though I have read about this problem on various sites.
If I do send it off and they say it's my fault I have the pay postage both ways + a £55 fee
Last December I bought an Acer 5633 I've had no problems with it till now
About 4 maybe more months ago I got a tiny bit of water on/behind the screen which meant there was a visible water mark constantly but I learnt to live with it but last week a full row of dead pixels appeared on my screen I phone Acer up and I was told they would send a box and a e-mail but I've had no box or e-mail to send it off.
I'm starting to think that they will not replace the screen and blame the fault on the water mark even though I have read about this problem on various sites.
If I do send it off and they say it's my fault I have the pay postage both ways + a £55 fee