Activision, callofduty.com account retrieval

Andybtsn

Andybtsn

Andybtsn

Don
Joined
23 Oct 2005
Posts
44,336
Location
North Yorkshire
Hi guys,

Has anyone has success with contacting activision support? I apparently setup 2 factor authentication months back, I got my account back so I'm sure I did, however after setting up the google authenticator I swapped phones so have lost the backup.

There is no way of me unlinking my PSN account from activision as I cannot get logged in. Apparently I can create a new activision account and link the PSN account, however all I get is
"THE GAMING ACCOUNT YOU ARE ATTEMPTING TO LINK IS ALREADY CONNECTED TO A DIFFERENT ACTIVISION ACCOUNT. PLEASE LOG INTO THAT ACTIVISION ACCOUNT AND UNLINK THAT GAMING ACCOUNT BEFORE ATTEMPTING TO RECONNECT IT TO THIS ACTIVISION ACCOUNT."

It's driving me up the wall and I cannot find any way of contacting them to sort it :mad:
 
Andybtsn said:
Hi guys,

Has anyone has success with contacting activision support? I apparently setup 2 factor authentication months back, I got my account back so I'm sure I did, however after setting up the google authenticator I swapped phones so have lost the backup.

There is no way of me unlinking my PSN account from activision as I cannot get logged in. Apparently I can create a new activision account and link the PSN account, however all I get is
"THE GAMING ACCOUNT YOU ARE ATTEMPTING TO LINK IS ALREADY CONNECTED TO A DIFFERENT ACTIVISION ACCOUNT. PLEASE LOG INTO THAT ACTIVISION ACCOUNT AND UNLINK THAT GAMING ACCOUNT BEFORE ATTEMPTING TO RECONNECT IT TO THIS ACTIVISION ACCOUNT."

It's driving me up the wall and I cannot find any way of contacting them to sort it :mad:
Click to expand...
Check your emails for 2FA backup codes.
 
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