I (like the majority of Call of Duty Black Op's PS3 gamers) have been experiencing a huge number of connection problems for the past 3 month of release of this game. I've been in dialog with Activision with respect to the problems associated with this game, and following the call of duty forums (PS3 forums are filled to the max daily on complaints with connection problems with the multi-player of this game). I've posed some questions with respect to what Activision and Treyarch are going to do to keep the loyalty of the PS3 gamers to the Call of Duty titles due to the consistent problems PS3 users have been having and reporting to Treyarch since release. Activision offered the following and startling response:
Well I have nothing else to offer and I too follow forums and have many friends who play and enjoy the game for all of its features. As an avid gamer, I would also disagree with any legalities involving a single aspect of a game as online experience may change at any time. The publishers have the right to shut down the servers for their game at any time as well which based on the number of reported posts from users may be a viable solution over the free PSN.
In any event, if you would like to send your game disc into us, we can either;
a) Exchange for a sealed (unopened) copy of the game that you can take back to the retailer
b) Swap for another platform
c) Exchange for another Activision title of equal or lesser value.
These are the options that we are able to offer to you as a one time courtesy.
Let us know how you would like to proceed.
