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Jolly ol Stoke
Good afternoon guys. Despite how dodgy this may sound, I'm going to ask anyway..

A lady in my college class has purchased a laptop from her old place of work and been left for 12+ months. All the laptops were configured with an administrator password which she was not given when she left. shes got to a point now where things like anti-virus software has ran out, she cant open some PDFs ( a strange one?) and updates won't install without the administrator password. She has contacted her previous employer who has refused to give her the password. Is there any way to force them to give it up? Or will she have to buy another windows key and perform a fresh install?
 
Could potentially extract the license key and do a fresh install at some point too. Magical jelly bean will probably still turn up the key.
 
Any idea what version of Windows it is? If it's 10 home/pro then you won't even need a licence key, it should automatically reactivate itself as soon as it has access to the internet.
 
Could potentially extract the license key and do a fresh install at some point too. Magical jelly bean will probably still turn up the key.
Tried magical jelly bean - needed the admin password to run the exe :(
Any idea what version of Windows it is? If it's 10 home/pro then you won't even need a licence key, it should automatically reactivate itself as soon as it has access to the internet.

Windows 10 pro - do you mean I could just do a fresh install from USB and MS will recognise the hardware and auto-activate it when it connects to the internet?
 
Windows 10 pro - do you mean I could just do a fresh install from USB and MS will recognise the hardware and auto-activate it when it connects to the internet?

Yup. If you want to be on the safe side, you could always try it with a spare hard drive first and see if it activates.
 
I mean isn't the point of an administrator password is that you can't get around it?

You might have to reinstall the OS but try the fix PiKe suggested first.
 
Good afternoon guys. Despite how dodgy this may sound, I'm going to ask anyway..

A lady in my college class has purchased a laptop from her old place of work and been left for 12+ months. All the laptops were configured with an administrator password which she was not given when she left. shes got to a point now where things like anti-virus software has ran out, she cant open some PDFs ( a strange one?) and updates won't install without the administrator password. She has contacted her previous employer who has refused to give her the password. Is there any way to force them to give it up? Or will she have to buy another windows key and perform a fresh install?

I will send you a trust message on how to get round this. - actually you are not setup for trust. Setup your trust and I will tell you how its easier than the method above.
 
I mean isn't the point of an administrator password is that you can't get around it?

You might have to reinstall the OS but try the fix PiKe suggested first.
It is the point, but the easy access trick has existed since windows 7 and still exists today just as long as the administrator account isn't tied to a Microsoft account.
 
^^ Even before that there have been ways around it.

If you have physical access to an unencrypted PC you generally have access to the data via live linux CDs anyway
 
If you have a SATA to USB adapter / external USB enclosure or even add the laptop HDD as a slave drive on another computer, you could run Magic Jelly Bean against the slave HDD's Windows folder and it will be able to read the key.
If not, there are boot discs available that will let you reset the Admin password to blank.
 
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