Adobe 9 + TS Problems

Nikumba

Nikumba

Nikumba

Soldato
Joined
4 Dec 2002
Posts
3,979
Location
Bourne, Lincs
We have adobe reader 9 on our TS farms, one with office the other not. both farms as Win2k Adv. We had to upgrade to version 9 due to technical reasons.

The PDF scans of the delivery notes, are coming up not corrupted but all in funny colours, and the adobe bar is very low graphics. This doesnt happen on PCs with the same file.

So I could go with its a gfx issue with the RDP client, so I connect with the old and new version in the various bit depths and the same problem exists.

Now I moved over to our accounts TS box which runs 2003EE and loaded the same file into adobe 9 and works fine.

So short of moving the farms to 2003 which dont have a hope in hell in doing, anyone suggest any fixes to this problem?

Kimbie
 
This sounds very similar to a problem that my old employer had.
We had to hold out on rolling out a piece of software after we realised the W2K RDP sessions were limited to 256 colours. We only found this out after we ditched Citrix due to the license renewal cost - ICA allows a much greater colour depth.

Try setting a PC to 8 bit colour (256 colours) and lauch Acrobat on there - does it look like it does on the terminal server?? If so, that's the nail and I was the hammer ;-)
 
Well fixed the problem, after much head scratching and tweaking with settings, had to add a chunk to our login script to add a number of reg keys to our TS users to fix this.

Kimbie
 
Sone said:
can you post it? we went back to v6 after this.
Click to expand...

Code: 
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Originals]

"bAntialiasGraphics"=dword:00000000

"bAntialiasImages"=dword:00000000

"bAntialiasText"=dword:00000000

"iAntialiasThreshold"=dword:00000000

"benableDDR"=dword:00000000

There you go, that should fix the problem on a 2000 TS server

Kimbie
 
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