Adobe CS4 install question

GeezerButler · 24 Aug 2010 at 20:03

Hi all,

A quick question. Tomorrow I have to install Adobe Creative Suite 4. It will be installed under XP Pro. The PC is part of a domain and several users will logon to it using domain logons so that they can use CS4. None of those users will have admin rights on the local PC or on the domain.

My question is - when I install the software should I use local admin account or domain admin? There seem to be some issues on various forums with licensing on CS4 in this scenario where none of the application users have admin rights on the local machine. Somebody installed CS4 on this PC before, and it runs OK for admin level users, but gives licensing errors for non-admins. So I want to try to fix this with a reinstall.

Also, does anyone know how activation works for CS4? If you uninstall the software, can you then reinstall it with the same license key?

Hope someone can help as I have no experience installing CS4.....Thanks!

OCdude · 25 Aug 2010 at 08:59

From my experience, you could install with either admin account with "no" issues. Activation will be done during the install - so you shouldn't get any activation issues post-install.

As for reinstalling - you can reinstall it using the same key, assuming when you uninstall it, it successfully updates with the Adobe Activation servers.

That's what i've found anyway...!

Cosimo · 25 Aug 2010 at 09:10

Just remember to “deactivate” the copy of CS4 when you are uninstalling (if already activated). It’s one of the options under help.

Westyfield2 · 25 Aug 2010 at 09:39

Just make sure you deactivate the old one first.

I reinstalled CS4 the other day, right pain in the arse.

The installer came up with some error to do with the language packs, and then the applications wouldn't run. So after a bit of swearing at it I uninstalled and re-installed but with English US selected. Same error.

Confused me as that's the same installation disc as previously worked. Then I found http://forums.adobe.com/message/1226841. Bingo! For some reason the installer tries to access %SystemDrive%\Users\Public\Documents rather than querying the registry for where Pubic Documents is located. Don't know why it needs it anyways as I couldn't see it put any files in there! Recreated the folder on %SystemDrive% and it all worked.