A user is trying to save a PDF file (60mb 2000+ pages) using Adobe Standard 8.0 over Citrix.
She is trying to open, and edit the pdf which is stored on our network.
Now, whenever she tries to save (to our network), the document reaches a certain point and then the error message "The Document Could Not Be Saved. A file I/O Error has occurred"
She has managed to save other PDF documents without any issues at all. I've also tried saving this file to her desktop and citrix profile with the same results. I've tried renaming the document as well.
Due to licensing issues, i have no been able to try and edit this file locally, only through citrix.
I have however been successful in opening and renaming this file locally through reader.
Hopefully this is enough information to help you guys troubleshoot this as i have no idea where to go from here.
She is trying to open, and edit the pdf which is stored on our network.
Now, whenever she tries to save (to our network), the document reaches a certain point and then the error message "The Document Could Not Be Saved. A file I/O Error has occurred"
She has managed to save other PDF documents without any issues at all. I've also tried saving this file to her desktop and citrix profile with the same results. I've tried renaming the document as well.
Due to licensing issues, i have no been able to try and edit this file locally, only through citrix.
I have however been successful in opening and renaming this file locally through reader.
Hopefully this is enough information to help you guys troubleshoot this as i have no idea where to go from here.