ADSL Connection keeps dropping..Why?

AnastieByte · 20 Jan 2006 at 17:17

Ok here goes as this is on a friends PC. He was on dial up, got Wanadoo broadband. So he went out and bought a Zoom ADSL, USB modem. I went round to connect it all up for him. But as soon as it connects it drops out after a few seconds.
Im wondering if this could relate to the fact that his main phone line is downstairs and he has ran an extension to his room with the pc in. Would this extension reduce the quality of the signal allowing it to drop out or is that not likely? (There are ADSL filters on the main line and extension)

Thanks for any ideas

AnastieByte · 20 Jan 2006 at 17:25

Wow prompt replies. Yes I know he should not have got a USB modem but he just dont listen

Its not possible to try it on the main phone socket as its not near any power points etc... ok then may be with a lot of effort but would prefer that to be a last resort!
By "drop out" what it actually does is it will connect for about 10s then disconnect its self. Pressing to reconnect it says " no dial tone"????

AnastieByte · 20 Jan 2006 at 17:35

The lights all go out. Not sure if it has the via chipset as i gave up and im not at his pc again till tomorrow

AnastieByte · 20 Jan 2006 at 17:59

Thanks i will check that one out as mentioned and if we have to take the pc down to the main socket.