Advice: IT support career in the NHS?

[Fluke?]

Hi all,
I found out today that I have been selected for interview for a Service Desk Team Leader role for an NHS trust and was just wanting to put my feelers out to see if anyone has experience or advice to offer, ideally working for the NHS in the wonderful world of IT.

I currently have a similar Team Leader role in an education environment so would feel there would be a certain amount of crossover and a lot of my existing skillset should be transferable (1st-2nd line with some 3rd). They ideally want an ITIL and Prince2 qualified person which sadly I don't have but having swatted up over Christmas (youtube yawnathon) I have a base understanding of the principals etc which will hopefully help to some small degree.

Interview is via Teams which is disappointing (but understandable) as I'm much more of a face to face sort of guy and is also only my second interview in 15 years (***** up the last one!) so am somewhat bricking it!

Anyway, just putting this out there in case anyone has any pearls of wisdom or little pointers, including what it is like working for an NHS trust in general. All much appreciated!

 

[Fluke?]

Thanks for the replies everyone! Fingers crossed that I am not just there to make up the numbers but that is a depressing thought.. *tin foil hat - they are also advertising for a IT analyst so has an existing analyst been bumped up?? Bit premature and presumptuous to advertise a job before the guy has even got it though..*

Re the ITIL and Prince2 stuff both were listed as "desirables" on the job description rather than "essentials" which was part of the reason I went for it without having the quals myself.
Really interesting to hear that ITIL foundation can be doable in a short timespan.. Typically I happened to spend more time looking at Prince2 over Christmas than ITIL but will cram as much over the next few days so I can at least say that I am well on my way.

Re salary this is starting on ~£4k more than I am on now and going upto a further £7k. I currently work in FE so am well versed in bad pay!

 

[Fluke?]

@VeNT , yes that is the band. Interesting to hear about how the progression works. In my current post I will be unable to earn any more and although there are banded pay scales there has not actually been a proper pay progression system for a number or years so a firmly structured progression system is better than no progression system!