Advice on advice...

[MNuTz]

Yes, i need your advice on some advice i received from SOE.

I downloaded the SWG 10 day free trial to see if the game has gone as downhill as ive been told.

I double click the downloaded installer and i get this:

Setup has experienced an error.

Please do the following:
- Close any running programs
- Emptry your temporary folder
- Check your internet connection (internet-based setups)

Then try setup again.

Error Code: -6003

Ive done what was requested but i still get the same problem.

I got in touch with SOE tech support and they sent me this back:

Subject
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trial account installer


Discussion Thread
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Response (TSR Sergio R.) - 01/21/2006 04:10 PM
Thanks for contacting Sony Online Entertainment.

Make sure you are not running any programs on your windows taskbar. If the
problem persist you should try running your system under a clean boot as this
will prevent any hidden programs from loading.

To disable background programs:

1.Select the START button.
2.Select RUN.
3.Type in "msconfig" (without the ")
4.Press OK
5.Select the STARTUP tab.
6.In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY. If you
use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed
- just uncheck the entire list.
7.Hit apply and then OK. Restart the computer and try the game again.

Now all my knowledge is self-taught, i can usually solve a problem on a PC but ive never had much experience over startups. As i understand this, SOE are advising me that i should either boot my PC with no antivirus or firewall running bearing in mind i need to be connected to the internet to install and run the game, or that i completely format my HDD and start from scratch just to play this demo.

Am i right?

 

[MNuTz]

You guys have backed up my initial feelings im going to write them a snotty email

Thanks