Advice on breaking into IT with poor work/education history

Associate
Joined
24 Aug 2024
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1
Location
UK
Hi everyone

Without getting too into it, I've suffered from pretty severe mental health problems all my life and it's wrought havoc on my education and work life. I graduated with a computer science degree in 2017, but my academic performance was awful enough that I had no faith in myself actually being able to work a software development job like I'd intended and I ended up drifting through a series of temporary office admin jobs with bouts of unemployment in between.

Recently I've gotten my mental health under control and I've decided to try and break into IT with a longterm view towards becoming a Linux sysadmin. I know the normal first step here would be to get a job doing tech support, but I'm having a hard time actually finding that sort of work and I suspect recruiters have no idea what to make of my CV - between my borderline-failed degree from 7 years ago and lack of professional IT experience since then I wouldn't be surprised if that was the case.

In the face of all that, are there any tangible steps I should take to make myself a more viable candidate? I looked into certs but it didn't seem clear that they'd make much of a difference applying for an entry-level role with no prior experience.
 
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