Advice on what to troubleshoot next

andyafro

andyafro

andyafro

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Joined
28 Oct 2012
Posts
15
Hi guys, I'm having some trouble with my PC and unsure and what to do next.

I built it a year ago
Ryzen 5 2600
Asus ROG STRIX B450-I
Evga 2070rtx xc
Samsung 970 Evo 1 tb
G.SKILL F4-3200C14D-16GFX 16 GB (8 GB x 2)
Corsair SF600

I had no trouble for a year with my old 21" dell monitor but I finally got my hands on the lg 27gl850g (long wait)

I had this setup for 1 week and my computer suddenly rebooted whilst gaming. It then proceed to reboot frequently but at random amounts of time after loading windows. This is a hard reboot, like pressing power button.

The computer worked fine in safe mode so I uninstalled the gfx drivers. With no gfx drivers wasthe system stable. I then tried: full driver cleanout (didn't help), old drivers (reboots less frequent but starting a game made it reboot)

I thought gfx card maybe on it's way out so asked evga for help. They rma'd the card and sent me a new one. Unfortunately the new one presents the exact same problem so I'm wondering what's next.

Could this be software? Or prahaps power supply problems?

Any advice on what to do next is welcome. Unfortunately I have no spare parts to trouble shoot with :(

Thanks in advance
Andy
 
I don't know if you're still having issues, If you are able to log in, I would recommend checking Windows event viewer to see if there are any software issues causing the crashes.

If there are no logs coinciding with the crashes, I would check the hardware, and like Varkanoid suggested, start with the PSU.
 
Finally got chance to troubleshoot it some more, yeh it definitely seems to be the PSU the 12v rail is jumping about as low as 10.4v at times. Currently wait for the RMA process and fingers crossed it will sort me out.
 
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