Man of Honour
- Joined
- 18 Oct 2002
- Posts
- 8,522
- Location
- West Coast of Scotland
Hey guys, need a bit of advice.
We had a porcelain patio layed 3 weeks ago. We wanted the patio to align with the level of the grass - for easy mowing and aesthetics. We were told this wasn't a problem. It does not align. It is a raised patio and at the highest part is 6 inches above the grass level. We also had no idea the condition of the garden once they had left. It has been left with concrete dust/grit and debris in places on the lawn, and the grass has been devastated in places. This was partly due to the weather which was typically wintery. But it is looking like a battlefield. It looks like we are going to have to foot the bill for new turf at least.
The guy said we needed to rotovate the lawn, and mix up the existing soil with some sort of water absorbent material which would help with the drainage. This has not been done. He said that he was doing a job around the corner today, and the turf from that job would be used on my lawn. I was expecting him to appear at some point to finish off. He's not appeared, and he's not replying to his email. We know he has started the other job up the road, and he has always emailed back promptly before he was paid.
I felt a bit uncomfortable with his attitude and was going to hold back half what we owed until he finished the job, but in his eyes the job he said had been finished, and the lawn was something he would deal with free of charge in his own time. He also admitted that we wanted the patio to align, and it did not, but he wiould be able to deal with it with the turf, oresumably by levelling up.
So I'm in a bit of a quandry where to go from here. I'm not particularly wanting to talk to him face to face anymore as he has lost my trust. But at the same time we need the garden finished.
We had a porcelain patio layed 3 weeks ago. We wanted the patio to align with the level of the grass - for easy mowing and aesthetics. We were told this wasn't a problem. It does not align. It is a raised patio and at the highest part is 6 inches above the grass level. We also had no idea the condition of the garden once they had left. It has been left with concrete dust/grit and debris in places on the lawn, and the grass has been devastated in places. This was partly due to the weather which was typically wintery. But it is looking like a battlefield. It looks like we are going to have to foot the bill for new turf at least.
The guy said we needed to rotovate the lawn, and mix up the existing soil with some sort of water absorbent material which would help with the drainage. This has not been done. He said that he was doing a job around the corner today, and the turf from that job would be used on my lawn. I was expecting him to appear at some point to finish off. He's not appeared, and he's not replying to his email. We know he has started the other job up the road, and he has always emailed back promptly before he was paid.
I felt a bit uncomfortable with his attitude and was going to hold back half what we owed until he finished the job, but in his eyes the job he said had been finished, and the lawn was something he would deal with free of charge in his own time. He also admitted that we wanted the patio to align, and it did not, but he wiould be able to deal with it with the turf, oresumably by levelling up.
So I'm in a bit of a quandry where to go from here. I'm not particularly wanting to talk to him face to face anymore as he has lost my trust. But at the same time we need the garden finished.

