Thats a customer services issue which you should address. Call/e-mail them with pictures of the returned card and note that you returned a full retail package. Unless they otherwise state to only return the card then they are in fault. I suggest you take it higher and get what you deserve.
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aghhhhhhhhhhhhhhhh new X850 XT does not work
- Thread starter thepharcyde
- Start date
Caporegime
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- 8 Jul 2003
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Good luck as if it turns out it isnt faulty they'll charge you, and won't refund the postage you spent sending it back, and also they'll charge you postage again for returning it back to you. 
Could be faulty though if its starting fine then all of a sudden going blank at any time.
Could be faulty though if its starting fine then all of a sudden going blank at any time.
- Joined
- 17 Mar 2004
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- 8,259
LoadsaMoney said:Good luck as if it turns out it isnt faulty they'll charge you, and won't refund the postage you spent sending it back, and also they'll charge you postage again for returning it back to you.
Could be faulty though if its starting fine then all of a sudden going blank at any time.
Well it is not working in my machine, I have the full system required, as per the specs on the box, updated BIOS etc, installed from a bare installation of Windows. If it turns out not to be faulty, then they are misrepresenting a product, should it only work on certain PC configurations dont you think other than whats on the box? I will be getting my money back/replacement card
I know its screwed, or I would not have sent it back!
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Problematic Card !
I think that based on what you guys are saying that ther emust be a poor batch of these cards and that Overclockers need to be made aware of this and to respond appropriately.
I am going to call them and ask for a refund , then buy the Nvidia one mentioned in previose post. erm better write it down!
Clan
I think that based on what you guys are saying that ther emust be a poor batch of these cards and that Overclockers need to be made aware of this and to respond appropriately.
I am going to call them and ask for a refund , then buy the Nvidia one mentioned in previose post. erm better write it down!
Clan
- Joined
- 17 Mar 2004
- Posts
- 8,259
Clanmac4 said:
Did you call regarding this?
I called overclockers and once tested - if faulty I will get a refund. Too much of a gamble to get another and find that one faulty too.
I actually only play one game Fighter Ace 3.9 and I do not need a card so good to play it with great Graphics so I have ordered a mid range nvidia card cos I am sick of Radeon at *** moment.
So replacing my old Radeon 9600 pro 128mb with an ASUS N6800/TD/512M Geforce 6800 512MB 128-bit GDDR2 AGP 4X/8X
It is cheaper but hopefully will do a decent job.
Now I hope that OC return my money otherwise I am well out of pocket!!
I actually only play one game Fighter Ace 3.9 and I do not need a card so good to play it with great Graphics so I have ordered a mid range nvidia card cos I am sick of Radeon at *** moment.
So replacing my old Radeon 9600 pro 128mb with an ASUS N6800/TD/512M Geforce 6800 512MB 128-bit GDDR2 AGP 4X/8X
It is cheaper but hopefully will do a decent job.
Now I hope that OC return my money otherwise I am well out of pocket!!