Agile and ITIL - what is it (in laymans terms!)

~J~ · 2 Apr 2009 at 12:01

Have been put forward for a new job for a company just outside of London today and the spec has the following as 'an advantage'.

Experience of working in an ‘agile’ environment an advantage.

and

Experience of working within an ITIL environment an advantage.

Anyone know what an "Agile" and an "ITIL" Environment is?

~J~ · 2 Apr 2009 at 12:07

Gilly said:
Agile I would take to mean that you do not have agreed and cemented processes and are expected to JFDI.

ITIL is a service management framework.

(Good job I know what JFDI is!!

)

OK, perfect answers. Thanks.

HarryPainful said:
It has to be an IT job id if ITIL is mentioned and you don't know what it is?!!!?

IT support really is the new shelf stacking...

Yeah sorry, 22 years in the field and don't know everything. Sorry.

~J~ · 2 Apr 2009 at 12:14

HarryPainful said:
Have you been out of the field for the last 6 or 7 years to not know about ITIL?

Its EVERYWHERE!

Listen, I really really don't have to justify myself at all. It was a simple question, something I've not heard of, didn't realise I was asking for my balls to be slammed in a door.

Just because YOU and a few others have heard of it, doesn't mean the remaining members have.

And for the record, it's not a "support" role. Even the recruitment guy asked if I'd heard of it, because he hasn't.

~J~ · 2 Apr 2009 at 12:15

Zogger said:
they could be referring to an Agile development methodology if it's a development job

Nail on head.

Thanks for the replies guys, appreciated.

~J~ · 2 Apr 2009 at 12:31

I really wanna ask what CMDB is - but daren't!!

~J~ · 2 Apr 2009 at 14:02

Dj_Jestar said:
Agile was designed on the production lines at Toyota, for their cars. Schwaber/Beck et all plumbed the title XP on it for software developers.

When was this?

~J~ · 2 Apr 2009 at 14:39

Dj_Jestar said:
Iterations and 'release early, release often' were directly from Toyota and Matsu****a factories. We're talking 70s and 80s. Their production lines use Agile, not just the R&D guys. Nowadays they are more like Kanban; i.e. no iterations - simply because everything gels so well they don't need to stop throughput to arrange the next iteration.

Now Kanban I'm fully aware of, but while I was working at Toyota, never once did I hear about "Agile", and this was only last year.

~J~ · 2 Apr 2009 at 17:02

RDM said:
If he is a specialised IT recruitment guy, then find another agency as I would expect anyone working in recruitment for IT to know what ITIL is.

He isn't.

It was a job I saw on a well known website, I applied, he rang up me. That's it I'm afraid.

Although do have an interview next week, so, my lack of knowledge on 4 letters isn't that bad.