Ahhhhhhhhhhh Ballistix!

[ns400r]

It's happened again. 3rd time now!

Gotta love their RMA service though.


Thank you for your call earlier. Please find the return details below:

Your Returns Material Authorisation number is xxxxxxxx

Please return your item in its original packaging to our address (shown below) writing the RMA number clearly on the package. When we receive it we will ship out a replacement. Please return by Post (insured shipping method- in the UK this is Royal Mail Special Delivery) to ensure contents and credit, as proof of posting is not acceptable.

Please note, due to quality and tracking reasons removal/tampering with the Crucial Warranty label or modification to Crucial product will result in Crucial not accepting your request to return the product. Therefore any product received in such condition will be returned to you.

Please send to:
Crucial Technology Europe
RMA 40612871
12 Redwood Crescent
Peel Park Campus
East Kilbride
G74 5PA
United Kingdom

This RMA is valid for 10 working days, and should be returned to us within this time. Failure to do so will delay the shipping of your replacement.

If your address details have changed since your original order, please reply to this mail quoting your RMA number as reference, with your updated details.

If you have any further questions please don't hesitate to contact us (for a faster response please reply directly to this email).

Kind regards,

 

[ns400r]

Originally purchased - 01st December 2005.
First RMA - 13th December 2005.
Second RMA - 10th May 2006.
Third RMA - 06th November 2006.

Returns are going straight onto the Bay, unopened!

 

[ReeceKB]

OMG I had ballistix saw all this happening to people so I got some GeIL Ultra platinum.

I'm just thankfull it diddent happen to me.

 

[kitten]

I bought crucial memory twice in the past. Both failed, one set was ballistix. Their RMA service is excellent, I suppose it would have to be.

If one gets a good kit they can be excellent, but it is too hit and miss.

I will never buy crucial memory again.

 

[ns400r]

Latest news.

Dear NS400R,

We're writing to let you know that on November 07, 2006, our RMA lab
received your returned product under RMA #xxxxxxxx.
Your RMA is now being processed as you requested.

We appreciate your business and are processing your request as quickly
as possible. If you have further questions, please don't hesitate to
contact us. For faster service, be sure to reference your customer
ID xxxxxxxx.

Crucial Technology -- The Memory Experts (SM)
<http://www.crucial.com/uk>
Tel: 0800 013 0330 (+44 1355 586100)
Fax: 0800 013 0336 (+44 1355 586101)
Email: [email protected] <mailto:[email protected]>

 

[ns400r]

On it's way now.

Like I say, Crucial have an excellent RMA service.

Dear NS400R,

Great news! Your Crucial memory order is packaged and ready to ship by
Royal Mail INS 500. To check on the status of your shipment, click on
the link below. You must reference your order number when checking on
the status of your shipment.

Order Number: xxxxxxxxxx

https://www.crucial.com/uk/login/login.asp

Your Royal Mail INS 500 tracking number is SZxxxxxxxxxGB. Keep in
mind that your tracking number will not work until the courier scans
your package into their system. In most cases, this takes just one
business day or less. If you receive an error message while trying to
track your order, just try again later.

Your package will be sent to:

Your house.


Purchase Order Number: n/a

For step-by-step instructions on how to install your memory, see our
online installation guide at
http://www.crucial.com/uk/support/install.asp

Thank you for your business! If you have any questions about your order, please reply to this e-mail, or call us.

Crucial Technology -- The Memory Experts (SM)
http://www.crucial.com/uk
0800 013 0330
+44 (0)1355 586100
[email protected]

 

[Explicit]

Returns are going straight onto the Bay, unopened!

Win!

 

[Blown2PCs]

Just got my ballistix ddr400 back from crucial yesterday 1st return in a year. no such problems for me. rev 2.0 with new heat spreaders. fitted passive cooling fan this time as heat spreader contact is too close in dual channel slots so no overheating this time i hope. RMA'd in 3 days.

 

[ns400r]

rev 2.0 with new heat spreaders

What's that all about then?
Got a picture in case mine look different tomorrow? Although, you have DDR400 and I have DDR500 ram.

 

[Blown2PCs]

Although they are still micron based modules they are on new black PCB's and the Heat spreaders are thinner but made of a higher grade aluminium to disperse heat. The new PCB's are supposed to help with the solder contact on chip mountings so avoiding the breakdown of transfer between modules and controller. I had original big clumsy golden coloured modules previously. The new ones are gold with silver polished edge and ballistix branding.

 

[ns400r]

Ok, the circle has closed. New modules arrived this morning and also have the new heat spreaders. Can't see the actual modules as they are still wrapped.