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AirPods now available

Discussion in 'Apple Hardware' started by danielanthony, Dec 13, 2016.

  1. ChrisD.


    Joined: Sep 20, 2006

    Posts: 22,863

    I'm having a minor yet highly annoying issue with mine and I'm curious to see if anyone else has the same, or if I should contact Apple about it? I mainly use my EarPods for phone calls and now and again, perhaps once a week, maybe less, they will disconnect during the call, usually just as I've set it up. If I go into Bluetooth settings and reconnect them, the same happens. It will continue to do so until I forget them from the Bluetooth menu and re-add them, then they're good as new until this process repeats itself. I don't know if it's connected, but I do switch them between my iPhone and iPad quite often. That said, the last time I used them with my iPad was Saturday evening and I was on a 2 hour conference call yesterday afternoon without a single issue, yet today and I make a call and they drop out straight away.
    Last edited: Aug 13, 2019
  2. Alpherah


    Joined: Jun 24, 2008

    Posts: 7,854

    Are they second gen?
    We are seeing loads of second gen for various connectivity issues :/
  3. ChrisD.


    Joined: Sep 20, 2006

    Posts: 22,863

    Yes, they are. They're only a month or so old.
  4. JunglistE


    Joined: Jun 11, 2015

    Posts: 3,835

    Location: Bristol

    Ive got first generation AirPods but never have that happen. I find they sometimes randomly switch from my phone to my watch though
  5. ChrisD.


    Joined: Sep 20, 2006

    Posts: 22,863

    I've just been on chat with Apple and they have got me to reset the AirPods. I didn't know this was possible. I'll have to see how it goes over the next week or so.

  6. Feek


    Joined: Oct 16, 2002

    Posts: 26,527

    Location: In the radio shack

    That's interesting - I've had an odd one a few times where the AirPods link to the phone but after ten seconds they disconnect. The solution has either been to manually connect them to my watch and back to the phone or put them back into the case for a few seconds. It hasn't happened for a while but if it does again, I'll try the reset.