Akasa Power Supply problem

Workshed · 17 Nov 2006 at 21:03

I have an Akasa Paxpower 460W that appears to have died. All of a sudden the other day the PC refused to power on, no fans spinning, nothing. Pulled the ATX connecter and tried the paper clip trick and the PSU came on so i assumed it was fine. After that i couldnt work out what was wrong with my machine, i guessed it must be the motherboard so i ordered one today but this evening i've tried a mates PSU and it works!

The real issue is I can't seem to find any mention of a warranty on the PSU box or on the web nor can i find any RMA details for Akasa. Anyone got any ideas or had any experience RMAing an Akasa product?

Joe42 · 17 Nov 2006 at 22:09

Email the retailer, thats what you normally do for an rma.

tr6richp · 18 Nov 2006 at 08:57

I couldn't see any mention of warranty period either when my 18 month old Paxpower 460w's fan failed.

OCUK replaced the PSU, cost £11 to send it back and took about a month.

Workshed · 20 Nov 2006 at 17:07

tr6richp said:
I couldn't see any mention of warranty period either when my 18 month old Paxpower 460w's fan failed.

OCUK replaced the PSU, cost £11 to send it back and took about a month.

Thats useful to know cheers

Energize · 20 Nov 2006 at 17:16

Be thankful your akasa didn't blow up like mine did.

Joe42 · 20 Nov 2006 at 17:32

Energize said:
Be thankful your akasa didn't blow up like mine did.

Did it kill any components?

Energize · 20 Nov 2006 at 18:46

Workshed · 21 Nov 2006 at 13:52

Can't seem to get in touch with Akasa about RMAing, rang them and they said to email them at [email protected]. Email bounced coz the email address doesn't exist so i rang again and they said to email [email protected] which i sent an email to on Monday and still haven't had any reply to

Workshed · 21 Nov 2006 at 14:14

2 phone calls and 5 emails later (along with a forwarded email receipt from OCUK) and i now have an RMA number from Akasa, now to see how long it takes...