The 500GB hdd died this week in my Alienware m15x. I've had intermittant issue's with it crashing ever since I got it with blue screens of death with nvlddmkm.sys being the culrpit (video driver). I logged a warranty ticket with Dell and they sent me a replacement 500GB drive but I decided at this point to upgrade it with a 120GB SSD drive.
I then re-installed Windows 7 from my Alienware pack and downloaded all the drivers from the Dell website and installed them in the correct order and about 1 hour later it crashed with the same nvlddmkm.sys error just by clicking on internet explorer.
The blueray drive then refused to eject my Windows 7 DVD so it's stuck in the drive.
I called Dell again yesterday and after a few checks he agreed that the blueray drive needed replacing but asked me to download 3dmark06 and run it to check the video card.
After 30min of testing at 1280x1024 res in 3dmark06, it seemed ok so I downloaded steam and left4dead2 game and this crashed the laptop instantly when trying to launch the game.
I then tried downloading the very latest driver from nvidia for the 260m graphics card and this did not solve it either.
I'll be calling Dell back tomorrow to say it's still BSOD and the blueray drive is faulty but what are the chances of them replacing the video card in the laptop? I cannot think of anything else it might be as i've re-installed Windows and put a fresh install of the video driver on it.
I then re-installed Windows 7 from my Alienware pack and downloaded all the drivers from the Dell website and installed them in the correct order and about 1 hour later it crashed with the same nvlddmkm.sys error just by clicking on internet explorer.
The blueray drive then refused to eject my Windows 7 DVD so it's stuck in the drive.
I called Dell again yesterday and after a few checks he agreed that the blueray drive needed replacing but asked me to download 3dmark06 and run it to check the video card.
After 30min of testing at 1280x1024 res in 3dmark06, it seemed ok so I downloaded steam and left4dead2 game and this crashed the laptop instantly when trying to launch the game.
I then tried downloading the very latest driver from nvidia for the 260m graphics card and this did not solve it either.
I'll be calling Dell back tomorrow to say it's still BSOD and the blueray drive is faulty but what are the chances of them replacing the video card in the laptop? I cannot think of anything else it might be as i've re-installed Windows and put a fresh install of the video driver on it.
