All settings reset to default values message when booting

Fordums said:
I could maybe try updating the bios, supposedly the latest one has better memory support.
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tamzzy said:
for (b): if this board is new and within warranty period i would be going back to the etailer for an RMA pronto
if it is indeed a bad BIOS ROM then flashing a new BIOS into a dodgy ROM might be the straw that breaks the camel's back, and wreck the whole board. if this happens then the RMA is likely to be rejected as they could argue user error
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^

you bought a prebuilt with a warranty. i would highly suggest you use said warranty.
 
Fordums said:
Thanks, my stock clocks are 4800mhz and xmp is 5200mhz so not exactly a huge overclock. I could maybe try updating the bios, supposedly the latest one has better memory support.
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JEDEC 5200 exists, you could try using that instead, though to confirm 100% the issue I'd just set something else entirely unrelated in the BIOS and see if it sticks.

Can't recommend updating the BIOS on a prebuilt PC unless they tell you to.
 
mattyfez said:
Bios batteries are cheap as chips though so it might be worth a punt.. You can buy like a 5 pack for £3.
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I know it is. I said as much :)

tamzzy said:
as @Quartz said, it's unlikely to be related to the cmos (cr2032) battery as this board is too new for the battery to be dead, unless it was a dud to begin with.
you could try changing the bios battery in the first instance but i would suspect that this is unlikely to cure your predicament...but it's cheap and easy and on the off chance that it does...saves a lot of hassle

personally in my experience, i would suspect that this is either: (a) an unstable overclock, or (b) the motherboard has a bad BIOS ROM

for (a): you could test it out with a RAM clock slower than the XMP settings to see if it sticks

for (b): if this board is new and within warranty period i would be going back to the etailer for an RMA pronto
if it is indeed a bad BIOS ROM then flashing a new BIOS into a dodgy ROM might be the straw that breaks the camel's back, and wreck the whole board. if this happens then the RMA is likely to be rejected as they could argue user error
Click to expand...

The only stumbling block is the bios battery clip that MSI insists on using nowadays...see @freddie64 's post earlier.
 
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tamzzy said:
I know it is. I said as much :)



The only stumbling block is the bios battery clip that MSI insists on using nowadays...see @freddie64 's post earlier.
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Seems a bit of a waste of time if this is all down to a dead battery... if the bios was actually bad I'd expect there to be bigger problems than settings not saving on reboot.
 
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I have very occasionally come across cold boot issues with Kingston memory, though rare, if possible, easier said than done try booting with other brand memory and/or one stick at a time to see if that makes a difference.
 
A small update, I left the bios at completely stock settings last night and the PC still showed the reset message today so I don't think it's a bios settings/OC issue.
 
First I’d clear the CMOS. You likely have a jumper bridge somewhere. Possibly in an accessory bag as the motherboard should have shipped with one.

Clear CMOS >Update BIOS/OS >Strip system down to minimal spec >Re assemble, claim warranty
 
something daft already!! said:
Have you replaced the battery and updated BIOS yet?
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Na I'm not touching the battery in case it affects my warranty.

jigger said:
First I’d clear the CMOS. You likely have a jumper bridge somewhere. Possibly in an accessory bag as the motherboard should have shipped with one.

Clear CMOS >Update BIOS/OS >Strip system down to minimal spec >Re assemble, claim warranty
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Will updating the bios affect my warranty claim, probably going down that route now.

Not sure if this is relevant but I've noticed the high performance option is enabled under power options by default, is this normal for the 285k? I've never needed to enable the high performance mode on a desktop before, only laptop.
 
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