Alpenfohn Mount Doom - gap?

NixiPixi · 11 Aug 2013 at 22:12

I have just got one of the Ultima Extreme Envy PCs (http://www.overclockers.co.uk/showproduct.php?prodid=FS-371-OE&groupid=43&catid=2474) and my Mount Doom cooler has about a 1cm gap between the 140mm fan and the metal bit (not sure what this is called).

In all pics I have seen it is right next to it, I haven't seen any where there is a gap between them.

So it's like fan-metal-gap-fan-metal rather than fan-metal-fan-metal.

Will this be ok?

C4BF16AE-3B26-4E9A-BB62-012D40F14D9E-13552-0000035E2D539C5C_zps94c9f6f6.jpg

CCBE73E3-2A5F-4E31-8116-5AE4187EA2B5-13552-0000035E1839C4DC_zpsf281c630.jpg

Uncle Petey · 11 Aug 2013 at 22:54

That's not 1cm

Looks fine to me.

Are the towers perfectly parallel with each other? Is the gap even?

NixiPixi · 11 Aug 2013 at 23:02

If you look down on it from above one side is wonky and is more angled than the other side so the 2 towers are not parallel with one another.

The picture maybe doesn't show it but it is about 1 cm gap when looking straight on.

Uncle Petey · 11 Aug 2013 at 23:12

Right, that's not good... How are your temps?

If it's a problem, get in touch with OcUK via the customer service section on the forum and they should be able to sort you a replacement.

I guess the packaging they use on pre-builds isn't perfect, but what is eh?
Shipping these big coolers while installed is pretty risky.

My first K2 arrived like this :eek:

Just one of those things...

NixiPixi · 11 Aug 2013 at 23:27

Ouch that looks bad! I have reported it to customer services so hopefully they will send a replacement.

Thanks for your help :cool:

Uncle Petey · 11 Aug 2013 at 23:31

No worries mate, best of luck

setter · 12 Aug 2013 at 18:05

The op's cooler has got bent outwards during transit. When mounting the middle fan it should be a nice snug fit. Unfortunate but theese things can happen.

Uncle Petey · 12 Aug 2013 at 18:11

Yep, it's unfortunate, yet understandable despite the precautions they take when packing these builds.

In my case, I'm pretty sure I accidentally received a used/returned item as the replacement had the center fan boxed up and placed between the towers to prevent damage.

setter · 12 Aug 2013 at 18:16

Mine also came with the middle fan boxed and set in the middle slot. Prolimatech used a nice hard polystyrene block between the towers of my supermega when i bought it. Done a great job of keeping it secure.