Am I the only one getting shafted by VM in the evenings?

Whappers · 6 Feb 2008 at 19:22

Evening all,

I have been getting completely abismal download and upload speeds of late. I ran two speed checks last night and it turns out that I am getting 1MB speeds. Fine if I was on 1MB, however, I am supposed to be on 4MB! I pay half price cable and have downloaded a few things a bit of late. The speeds are fine during the day and my connection seems to only be affected in the evenings. My question is: Why am I getting apalling speeds in the evenings?

Is it because:
1. I have downloaded a lot recently?
2. Is it because I pay half price 4MB, so I am therefore almost expected to be pee'd on with poor speeds when demand for the service gets a bit higher in the evenings?
edit: or 3. Because VM are poor for service?
Thanks.

Whappers.

Whappers · 6 Feb 2008 at 19:57

username said:
snip

Thanks for that username. I did call up before and threatened to leave. That is how I got the half price 4MB. I'm not on Virgin Media phone by the way, nor am I with their TV service. It's just the cable modem. If this continuation of poor speeds lasts much longer I may well have to give them a ring and sort this out because it is not on at all. 4MB and only getting speeds of 1MB :mad:

. Useless. Grrr.

Whappers · 6 Feb 2008 at 20:54

Abitar said:
Its what they call traffic shaping http://allyours.virginmedia.com/html/internet/traffic.html

If you download more than your allowance at peak times you get capped.

Thank you very much. This is exactly what is happening. I cannot say that I am happy about it though. 4MB is 4MB and the line is unlimited downloads. I notice they don't seem to make this traffic shaping wide-spread and well known. I wonder why... :rolleyes:

I have to say that I cannot really complain though. I mean, I am getting 4MB for £12.50/per month. However, I am slightly annoyed at this new cap that has been applied across the network, mainly because I wasn't made aware of it. Oh well, thanks Abitar.

Whappers.