Amazon Collect & Return Question

[Nemesis379]

Basically i returned one of these phones (i had to ship it to them), and now this replacement is dodgy aswell, and they want to collect it from me.

When i had to ship it to them i had to print a label out stick it on the front and ship it. Now this time they want me to print a label out and stick it to the front but here it says "Postage Required" heres a pic why would i need to print a label and stick it on the front if they are going to collect it?

 

[Jonny69]

What's the question...?

 

[Nemesis379]

Basically it says on the label postage required do i need to do anything? or jus put it on the parcel and let him take it

 

[Jonny69]

Looks like you've got to pay initially. I seem to remember Amazon has some kind of system with lower price (or size) products where you pay the postage and they automatically refund you a set amount?

 

[Nemesis379]

Man you arent getting it, the picture says "Postage Required" what i want to know is do i just stick this on the front and give it to the man thats gunna collect it or do i need to do somethin else?

 

[Tummy]

"postage required" I'm guessing the parcel needs to be posted, so you know. Post it back. They'll refund any costs that occur during postage or they did when I've returned items.

Man, what part of "postage required" couldn't you get?

Edit, unless they've arranged a date / time for a courier to collect the item, put that on it, pay the postage and be happy. If they've arranged a time / date for the courier, put that on it and wait for it to be collected.

 

[Jonny69]

Man you arent getting it, the picture says "Postage Required" what i want to know is do i just stick this on the front and give it to the man thats gunna collect it or do i need to do somethin else?

I am getting it. I said:

Looks like you've got to pay initially.

 

[Nemesis379]

Ah okay i get it now, so i gotta put this on it and be most likely to pay for it.