Soldato
- Joined
- 24 Jul 2006
- Posts
- 8,876
- Location
- Hoddesdon, London, UK
Over the past few years i've had about 5 item disputes with Amazon:
1. HDD raid cage said delivered to work but reception had no idea., replaced
2. Baby seat for car! apparently delivery rang my buzzer, said amazon delivery but never came up to the 2nd floor and never told me it was for me and that he left it by the door entrance downstairs. Took a walk or a drive. By this time i'd been accustomed to them ringing our buzzer for other peoples deliveries and thought nothing of it until i noticed it said 'delivered' in my order. Got a new seat sent. I could tell the reps were really squeezing on that one as it was 149.00 and i had to go to neighbours etc.. while on the phone but eventually they caved.
3. Cheap tweeter box apparently left by my flat door but they never knocked or rang. Never saw it. Refunded.
4. Gigabyte Z370 mobo from the 'used' but like new warehouse. Empty mobo box with just cables. Refunded.
Now 5 is a set of knives and forks for toddlers, box is empty. no product or product box whatsoever but it's only 8.99 or so and i'm wondering if i should dispute or just leave it for a bigger issue as i don't want to overdo it and get flagged or something. I've bought maybe 200 items this year but don't know if that counts!
1. HDD raid cage said delivered to work but reception had no idea., replaced
2. Baby seat for car! apparently delivery rang my buzzer, said amazon delivery but never came up to the 2nd floor and never told me it was for me and that he left it by the door entrance downstairs. Took a walk or a drive. By this time i'd been accustomed to them ringing our buzzer for other peoples deliveries and thought nothing of it until i noticed it said 'delivered' in my order. Got a new seat sent. I could tell the reps were really squeezing on that one as it was 149.00 and i had to go to neighbours etc.. while on the phone but eventually they caved.
3. Cheap tweeter box apparently left by my flat door but they never knocked or rang. Never saw it. Refunded.
4. Gigabyte Z370 mobo from the 'used' but like new warehouse. Empty mobo box with just cables. Refunded.
Now 5 is a set of knives and forks for toddlers, box is empty. no product or product box whatsoever but it's only 8.99 or so and i'm wondering if i should dispute or just leave it for a bigger issue as i don't want to overdo it and get flagged or something. I've bought maybe 200 items this year but don't know if that counts!