Amazon Help

kaptainmarc · 4 Dec 2015 at 08:43

Ordered a few bits on Monday with amazon prime subscription.

I'm new to use amazon, chose next day delivery and its still not here. Tracking says to be delivered 2nd Dec. Does anyone know what courier they use? the amazon tracking doesn't give much information at all.

trying to find out if my package has gone back to sorting office or if its still in transit?

Next door to the delivery address is a amazon drop point in the corner shop but I haven't received any info

kaptainmarc · 4 Dec 2015 at 08:55

Thankyou waiting for a response

The tracking is awful its been at the same point for the last 4 days which is 1mm from being delivered but no information has been updated

I'm good at moaning so I'll see if i can get any credit

kaptainmarc · 4 Dec 2015 at 08:57

just refreshed the page and there has been an update!!!

watch what you say amazon must be reading this.

kaptainmarc · 4 Dec 2015 at 09:06

Turns out It got damaged in transit and has been sent back and will be delivered tomorrow

kaptainmarc · 4 Dec 2015 at 09:41

PlumpMonkey said:
It's worth making a complaint each time the prime delivery doesn't show up next day. They generally add one month onto the end of your prime subscription for each missed delivery so this is worth quite a lot of cash.

Thanks for the tip. I just asked for the £3 credit for no rush delivery which they have given me in gift card form