Amazon Kindle reliability?

My ex had loads of issues with hers, I think she's also on her third one now as the seem to eventually die on her despite being well looked after.
 
Other half has the last gen Kindle Keyboard and has had it for 3.5 years. Still working perfectly. Been in one of the leather kindle cases with the built in light since she got it.
 
It's really frustrating as each of the last two have lasted just over 12 months, so are out of warranty and she had to buy a new one. This time Amazon have offered her a discounted refurbished one but she not keen in case it for dies again just after the warranty runs out.
 
There was an issue with the screen going on the Keyboard version, had it happen to 3 myself and know at least 3 others it happened to.

I have not had or seen any issues with the new non-keyboard one in either the black or grey.
 
My kindle keyboard developed a number of vertical lines on the screen. Called Amazon & they offered an upgrade. Paperwhite was due to launch so I held off. Screen fixed itself a few weeks later and trouble free since. It's over 2 yrs old now.
 
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