Amazon Prime, next day not working?

SixTwoSix · 7 Sep 2019 at 10:42

Right, double checked, everything that shows same day delivery will still give me an option for tomorrow or nominated day. I guess they just default to the fastest option when browsing.

@robj20 go through to checkout and change the day to tomorrow, see if that works, it worked on a couple of test items I just tried.

robj20 · 7 Sep 2019 at 10:52

SixTwoSix said:
Right, double checked, everything that shows same day delivery will still give me an option for tomorrow or nominated day. I guess they just default to the fastest option when browsing.

@robj20 go through to checkout and change the day to tomorrow, see if that works, it worked on a couple of test items I just tried.

Doesn't work stuff that should come tomorrow but says Monday if I want Sunday it picks a week tomorrow.

SixTwoSix · 7 Sep 2019 at 10:58

robj20 said:
Doesn't work stuff that should come tomorrow but says Monday if I want Sunday it picks a week tomorrow.

That's a bit rubbish. Perhaps everything that would normally show tomorrow now shows today and will changed after 12PM to tomorrow? (the same day cut-off) And as such, everything that shows Monday was always a two day item? I'm really over thinking this

I work as an senior outbound planner in a distribution centre, not amazon but comparable so i'm naturally thinking of options why this may be.

builder22 · 7 Sep 2019 at 11:04

it must be something wrong with their IT/ordering system 'thing' surely?

especially since it seems to be the same for everyone regardless where you live, unless everyone replying here live next to each other

morkfromork · 7 Sep 2019 at 11:38

I ordered three items yesterday and only offered Sunday delivery. Just had an email to say they are all out for delivery today. Bit bizarre but I'm not complaining.

TNA · 7 Sep 2019 at 11:56

Been like this for me for a while too. Last order this week was a 2 day delivery. It is becoming 50/50 if next day is offered these days. Not sure I will bother renewing it in the future if it continues like this.

tyler_jrb · 7 Sep 2019 at 12:19

I’ve got a few items coming today out for delivery now ordered at about 9pm last night.

Some stuff was next day (today). A lot of similar items to what I wanted was Monday delivery though.

Conscript · 7 Sep 2019 at 13:24

I ordered something on Thursday evening on Prime and it said it would be delivered Saturday. Thought it was unusual, but wasn't bothered as that was actually more convenient. Checked the tracking yesterday and they said it was coming Sunday instead....but it turned up a few hours ago.

Jambo · 7 Sep 2019 at 14:09

Amazon have been having technical problems with orders for a few days. Still not resolved.

AndyCr15 · 7 Sep 2019 at 14:37

TNA said:
Been like this for me for a while too. Last order this week was a 2 day delivery. It is becoming 50/50 if next day is offered these days. Not sure I will bother renewing it in the future if it continues like this.

I think that's just how Amazon is, this isn't the problem we're seeing. Some Prime stuff is two days. The problem was EVERYTHING was showing Sunday delivery on Friday...

TNA · 7 Sep 2019 at 15:34

AndyCr15 said:
I think that's just how Amazon is, this isn't the problem we're seeing. Some Prime stuff is two days. The problem was EVERYTHING was showing Sunday delivery on Friday...

I have been using Prime for 3-4 years now and before nearly everything was next day, for me anyway. But I guess due to technical issues or upgrades right now it is even worse.

AndyCr15 · 7 Sep 2019 at 16:32

TNA said:
I have been using Prime for 3-4 years now and before nearly everything was next day, for me anyway.

Yes, so you see the problem when all of a sudden NOTHING is next day and it's all two day at best. (Well, we do now have some same day stuff)

Janesy B · 7 Sep 2019 at 17:24

I must be lucky, never had any issues at home or work.

AndyCr15 · 7 Sep 2019 at 17:36

No, neither have I, that's why we're saying there's an issue. Are you saying you can get next day right now? Check these socks for example? You can get them delivered tomorrow? Or Monday?

Janesy B · 7 Sep 2019 at 17:42

Monday for my home and Tuesday for work. Sorry I thought people were being let down on promised delivery dates rather than some prime items not being next day.

AndyCr15 · 7 Sep 2019 at 17:56

Yeah, it's some weird thing that has happened the past couple of days. Very odd.

builder22 · 7 Sep 2019 at 17:58

it's similar to what happens near xmas time...I wonder if they're 'throttling' the orders deliberately or somehting they're trying to fix but are struggling with..I know nothing about IT but the database sizes etc? must be huge/fast for Amazon

https://www.amazon.co.uk/Amazon-co-...66&hvtargid=pla-700144036275&psc=1&th=1&psc=1

Janesy B · 7 Sep 2019 at 18:10

I'm not far from the Hemel Hempstead depot so I'm usually quite lucky but I guess it depends on the item and where it's held.

Doubt it's a computing problem, more like a supply chain issue.

TNA · 7 Sep 2019 at 18:17

AndyCr15 said:
No, neither have I, that's why we're saying there's an issue. Are you saying you can get next day right now? Check these socks for example? You can get them delivered tomorrow? Or Monday?

Just checked right this minute. Says Monday delivery for me.

Feek · 7 Sep 2019 at 18:22

Feek said:
Yeah, I just ordered something and it's Sunday delivery, not Saturday.

There is something very strange going on. The item I ordered yesterday has just been delivered. I didn't even get an 'item despatched' email.