Amazon prime, yet again not here?

Snookums · 17 Jun 2015 at 19:57

Sorry for mentioning a competitor, please delete if It shouldn't be here.

I'm not actually praising them here, anyone else every not have items follow the whole next day rule? I'd say a solid 60-70% of my items turn up late. Whats worse is most say they are "out for delivery" no they aren't. Just ****** off that I pay so much for a service yet not getting what I paid for.

Don't get me wrong its handy when things actually turn up. Just want piece of mind to know I'm not the only person.

PS its not my postal service as it happens at both my addresses.

Snookums · 17 Jun 2015 at 20:04

I envy you, worst part is I'm not even exaggerating, granted most times its only a day late, (and yes I've ordered before the cut off) ordered these items on Monday afternoon before the Monday cut off, wasn't dispatched till today and now apparently my order is still "out for delivery". Its ridiculous.

Guess I'm just unlucky then.

Snookums · 17 Jun 2015 at 20:06

Speed said:
Sounds a lot like your local Amazon delivery guy is rubbish, I've had no problems either.

I'd suggest complaining direct, live chat works well. At the very least you might get some compensation. Amazon are decent when it comes to CS at least.

Yeah I think that's gonna be my next step, as said, it's both my addresses that have the issue. I think I just have bad luck with post. Had too many things not turn up and repeatedly delays, even from here I've had late deliveries, but that i can't complain about as its free

Snookums · 17 Jun 2015 at 20:15

RoyMi6 said:
Every time something is late to immediately open a case on Amazon and get a free month prime without question.

It's part of their prime guarantee.

Basically £8 compensation.

Best one yet was a £7 item ordered on Saterday night that for some reason said i would still get next day delivery on a Sunday! Knowing fine well I wouldn't I ordered it anyway and received it on Monday as I predicted. Basically got the item free...

wait excuse me? for every late delivery you get a free month? This makes it a little less painful. What do you say? do you straight up demand it or what?

I want the experience you guys have. Just waiting for the day same day delivery is here.

Snookums · 17 Jun 2015 at 20:16

John40 said:
Over many many years I've never had a delivery from Amazon that didn't turn up when it should have.

Not even one? :eek:

Snookums · 17 Jun 2015 at 20:23

Somehow doubt it'll be turning up at half 8 in the evening, haha, but I can hope, tbh it's like the package is important its the principle.

Snookums · 17 Jun 2015 at 20:34

I'm off to a flying start with live chat, first chat had me sitting for 5 minutes with no response after a second message. Then Somdutta disconnects and Jamel says hello. Good live chat too obviously.

Snookums · 17 Jun 2015 at 20:42

It's okay got it sorted. Damn I could easily have another year of prime free if i knew this before oh well.

Snookums · 17 Jun 2015 at 20:53

RoyMi6 said:
Good stuff! Yeah, it's hard to be angry, hell I actually get excited about things turning up late when I don't actually need them!

Yeah I just wish I could get compensated for all those other deliveries that came late.

#roadtofreeprime

Snookums · 17 Jun 2015 at 22:58

See for me it's always Royal Mail deliveries too. Both in Brighton and back home. It's also Royal Mail that have lost my parcels in the past. **** Royal Mail.

Snookums · 8 Nov 2015 at 14:37

This happened again to me a few days ago, ordered a mouse mat for the gf and took 3 days, complained and got another free month. Oh well, guess i'm just unlucky.