Amazon slacking

Diddums · 25 Sep 2017 at 16:46

Starting to get a bit fed up with Amazon lately. If this was a one off or if it had a decent explanation I'd shrug it off and move on, but both my wife and I have had loads of orders cancelled or delayed recently and I'm getting to the point of considering cancelling my Prime membership because of it. Getting seriously irritating now.

Am I the only one experiencing this?

Diddums · 25 Sep 2017 at 17:52

413x said:
If they can't fulfill the promise then they shouldn't make it.

This. I don't want free stuff. I want what I paid for, which is guaranteed next day delivery. I could've gotten this much faster elsewhere, without paying, yet Amazon take longer and charge me for it.

I hope that there's a valid reason for their inability to meet their terms lately and that it's back to normal soon. I love Prime.

Diddums · 26 Sep 2017 at 14:02

Haggisman said:
If he orders within the specified timescales then how is that abuse? If Amazon aren't able to provide next day delivery in the timescales promised*, then they shouldn't offer it. How long before the cut off would you feel reasonable to not be abuse? 5 mins? 10 mins? An hour? The correct answer is if course 0 mins, there's a set cut off time for a reason, if that's too late for them to keep to the next day delivery then it's Amazon's problem, not the customer's.

*unforseen circumstances aside

Whilst technically correct, it's still a dick move.

Diddums · 30 Sep 2017 at 13:08

Blackjack Davy said:
4 days? Is that all? If you were non-prime it'd be more like 4 weeks.

Irrelevant. It could've been 4 days, it could've been 4 years, the point is that I paid for a service which I expect to receive. If they can't fulfill their terms they shouldn't sell them.