Amazon..

[Chris-.-]

About to buy a new case from Overclockers and I check my bank balance before I placed my order and seen this..

28 May 2012 Debit Card Transaction - £49.00

Apon further inspection Amazon took out £49.00 for some "Amazon Prime" which I didn't click on or have used.

Went on their site to cancel:

Since you have not used your Amazon Prime benefits, we are refunding your membership fee. Your refund should be processed within the next 2-3 business days and will appear as a credit on your next credit card billing statement. If your latest membership charge is still processing, we'll issue the refund as soon as the charge is completed.


Seriously tho, they should send out emails before they debit money from people who have signed up for this by a mistake because I usually read everything!

 

[Chris-.-]

I am 99% sure you signed up for Amazon Prime and it specifically told you at the time that you'd be charged £49.99 after the one-month trial ended.

I SEEN NOTHING OF THE SORT

must have been one of these small text *****

 

[Chris-.-]

I was surprised that, since they send me 9999 emails about things I've just bought or new offers, they didn't even send a notification that they had begun charging me, sneaky *****.

Yer, would have been nice to know they were going to charge before they did

 

[Chris-.-]

This.

I've seen the Amazon Prime signup process, it clearly states that you will be automatically billed and exactly when.

I cant believe you are still angry after they have agreed to rectify YOUR mistake so professionally and without quibble.

I'm not angry, just the fact they wont send you out any emails regarding it, letting is go silent assuming most people who sign up for it will forget about it.