AMD 290 - Blackscreen, no boot, 100% fan

[Martin_R]

Hi guys,

Got myself a ref. AMD 290 card from Sapphire. (Not bought here)

I had it mining a few days (Never over 92 degrees C) with no problems, left it on a shelf for a week and when I wanted to use it again, it didn't boot.

When I start the computer, one of these things happen:
Only the card. No boot, black screen, normal fan speed. (or 100% fan speed)
As secondary card. Boot, normal fan speed(or 100% fan speed), not detected in windows (Neither in device manager or ATIflash -I)

I have another computer with a 290, tried exchanging them, and still the same happens.

I have tried both bios options with the card switch (In case one bios was damaged)

I´m guessing the card is dead and RMA is the only option?

 

[Martin_R]

Should probably say that I have not done anything with the card.
No overclocking or playing with the bios. Card has been placed in a anti-static bag when not in use.

 

[LtMatt]

Sounds like a dead card. Rma time.

 

[GefGz]

No overclocking/volting at all? Nylon carpet?

 

[Martin_R]

Thanks Matt.

Gef, nothing. (And no static electricity as far as I was aware. Unless my girlfriend thought it looked too dusty and vacuum cleaned it)

 

[GefGz]

Aside from sitting with a multimeter to try and diagnose a problem that you wouldn't be able to fix regardless I'd take Matt's advice

 

[Martin_R]

Gef, how would I go around it with a multimeter? I would be able to borrow one from work.

 

[GefGz]

The easiest thing you could do is check to see all the caps are working at their correct voltage, since a broken cap shouldn't stop the card's fans, but it definitely wouldn't boot properly either.

I'd suggest a visual inspection, and if you're really keen you can check them individually, but alas regardless of what you find any alterations to the board itself would void your warranty, I wouldn't bother personally, not worth the risk

EDIT: And it's Sapphire, they've got a UK based RMA last time I checked, extremely quick turnaround.

 

[Martin_R]

Yep, nothing to bother with. Getting to the caps and identifying them would most surely involve removing the fan and therefor also warranty. (Even if they cant see I have had it removed)

I'll get in contact with Sapphire.

Thanks for the help!