AMD 9800X3D ETA OFFICIAL THREAD

[ED209]

So I rang overclockers about my 14:03 order. Turns out they didn’t get the payment until the next day from paypal looks like it’ll be late december for me.

That's annoying but as Gibbo said though the quickest payment method is debit card. I normally use PayPal but after hearing this i'll be sticking to Direct debit if ever ordering something like this again

I hope you are not left waiting too long

 

[JustHappy]

So I rang overclockers about my 14:03 order. Turns out they didn’t get the payment until the next day from paypal looks like it’ll be late december for me.

I knew it had to be an issue with the confirmation time as 14.04 would have put you in Batch 1. I hope you get your CPU sooner rather than later.

I am definitely skipping PayPal altogether when we do this dance again for the 5090.

 

[owlse]

Now I am getting concerned
I ordered mine at 2:53 via PayPal
Only used PayPal has I was out and used it for speed. Just logged into PayPal showing 2:54 payment to OC
So it is that when they received payment ?
Or is it when it leaves my bank.
Hope that all makes sense

OcUK Limited


Nov 7, 02:54 pm



-£453.98

 

[Littlenose]

I knew it had to be an issue with the confirmation time as 14.04 would have put you in Batch 1. I hope you get your CPU sooner rather than later.

I am definitely skipping PayPal altogether when we do this dance again for the 5090.

yep, straight to the debit card for me.

 

[Gibbo]

UPDATE (26/11/2024):

First of all thank you to all of those who have patiently waited who were confident to pre-order with OcUK.
I have managed to pull some strings and as such on the 150 units we are expecting have just arrived and at end of this week we should also receive an additional 700 units, so that is 850 units this week, this will CLEAR ALL PRE-ORDERS. Now unfortunately since launch two things have happened, margin has increased at distribution (due to lack of supply) and the pound has weakened from 1.30 at launch down to 1.26 last week and this week, the result is we are losing money, but all the pre-orders shall be honoured at the purchase price.



Unfortunately new orders will have to be at a higher price, we are a business and as such need to make a profit and not a loss, as such the price has increased, until supply improves vastly the price won't come down much, we have tried to keep the increase minimal and as such priced it just above the 7800X3D which is also experiencing a major shortage at the moment.

We expect stock and supply to improve late January next year, as such the price with better supply, distribution will reduce margin and be more competitive, we can also hope the pound might pickup but I doubt this as Trump elect will further strengthen US economy and no doubt make the USD stronger against other currencies, but hopefully margins at distribution level will drop and if supply is ample we can also reduce margin as well.

Good work to all those who got one at MSRP, it is nearly 1500 of you, well done.

Once we have cleared the back orders we will consider putting the product back on the website and available to order.

DO NOT CALL CUSTOMER SERVICE FOR UPDATES OR CHANGING YOUR ORDER, JUST BE PATIENT AND WAIT PLEASE, YOU SHOULD GET YOUR ORDER THIS WEEK, ALL OF YOU WHO PRE-ORDERED.

 

[Barro]

Now I am getting concerned
I ordered mine at 2:53 via PayPal
Only used PayPal has I was out and used it for speed. Just logged into PayPal showing 2:54 payment to OC
So it is that when they received payment ?

FWIW, I placed my order at the exact time as you. PayPal also shows 2:54.

 

[Littlenose]

It's time to place the order for all the other required parts

 

[Prosona]

Thanks for working your magic on the supply @Gibbo and for keeping price locked to MSRP for as long as possible.

 

[BabaYaga]

im willing to pay some extra for you being able to pull some strings

 

[crystalgate]

Now I am getting concerned
I ordered mine at 2:53 via PayPal
Only used PayPal has I was out and used it for speed. Just logged into PayPal showing 2:54 payment to OC
So it is that when they received payment ?
Or is it when it leaves my bank.
Hope that all makes sense

OcUK Limited


Nov 7, 02:54 pm



-£453.98

Mine also said a minute later, but in reality it was about a day later lol

 

[crystalgate]

Thank you very much Gibbo

 

[Mudmover]

It's time to place the order for all the other required parts

Did that yesterday - had to change the case I was going to use as nil stock anywhere.... Should still be a fun build....

@Gibbo - many thanks for all of your efforts - this is what true customer service looks like!

 

[owlse]

Mine also said a minute later, but in reality it was about a day later lol

Thanks god for the update from Gibbo then

 

[owlse]

Definitively lessons learned for the 5090 presale

 

[yuyusqrl]

OK but @Gibbo and the team are GOATed?

 

[Gibbo]

Definitively lessons learned for the 5090 presale

Yes!
Pre-order using OcUK check out with payment via a debit/credit card. This is your best chance of getting pre order high demand product the fastest.

Avoid using Paypal, Amazon and finance for sure risk OcUK receiving payment later than the customer placing the order and thus lowering you in the queue.

 

[ghost30]

Order Date: 07.11.2024 14:52:18

Order status: Order Confirmed

just to let poeple who had finance know, i had this with novuna finance, and i had my dpd email today at 1.47pm they,re expecting my parcel. excited is an understatement lol thank you OC

 

[Mudmover]

Order Date: 07.11.2024 14:52:18

Order status: Order Confirmed

just to let poeple who had finance know, i had this with novuna finance, and i had my dpd email today at 1.47pm they,re expecting my parcel. excited is an understatement lol thank you OC

That’s a couple of minutes after me - so hopefully I’ll be getting an email this afternoon too!

 

[broshul]

Got my confirmation, order placed 15.02, confirmed 15.04 with Amazon.

Dpd is expecting mine. Thank you

 

[llewbach]

Order Date: 07.11.2024 14:52:18

Order status: Order Confirmed

just to let poeple who had finance know, i had this with novuna finance, and i had my dpd email today at 1.47pm they,re expecting my parcel. excited is an understatement lol thank you OC

Order date 07.11.2024 14:23
Confirmation of finance 07.11.2024 14:26

I haven't heard anything as yet. Is there some level of delay or randomness being added by novuna?