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AMD FirePro bonkers corruption

D3K

D3K

Soldato
Joined
13 Nov 2014
Posts
3,972
Hallo,

Running a Dell with an AMD M6100 FireGL V.

After a Win 10 Pro install, this happens when booting up:

rXN8n9N.png
Win 10 Enterprise didn't have such an issue, but I had to downgrade due to other issues.

Enabled the switchable graphics (intelHD) and it booted up ok.
Running any CAD application either crashes the AMD driver, or results in the same corruption in the image above.
Been through 2 official drivers from the Dell site, and 1 from the AMD site.

Dell came out last week and replaced the mobo and the card.
Same issue with new hardware.
Ripped the HD out and put it in my bosses machine.
Same issue.

So it seems it's software related, but there is nothing on here that I haven't used before.

Has anyone had any issues like this? Dell are stumped. The internet seems stumped. I'm certainly stumped!
 
Last edited:
Any comments?

Worth imaging to a different drive?
Swap memory?
Ask for a new working machine from Dell?

None of the above seem likely fixes, except the last.
 
Is this card officially supported under Windows 10?

Or were you using a microsoft compatibility driver, when you were on W10 Enterprise?

I just quickly checked AMD.com and couldn't see the M6100 listed under the Firepro series for Windows 10.
 
Yeah it's in there hiding under the Dell name:

RMxQF5t.png


Having thought more about it, I must be missing a chipset component. I've pulled down all the Dell drivers from their site though.
 
As is always the case, during a phone call to tech support I kinda fixed it during the conversation.

I was trying to hard reset, but didn't hold it down long enough so it went to sleep. Awaking from sleep, it worked fine.

Truly a strange one. I can only theorise that something isn't initialising the card properly during boot, or when launching apps the onboard gfx can't handle.
 
its a software issue; get all installed; which cad program are you using? if its creo or solidworks; they have on their sites drivers they tested with their programs and cert to work.

Try them. When you down graded; did you do a full reinstall? why not keep enterprise? Something has gone screwie on install of the os or something along those lines. Replacing parts and still doing it leads to either drivers or OS.....I'm leaning os
 
Have you tried disabling the onboad graphics and using the AMD card only and making sure it boots from the PCI-E card first. Also it could be that you are installing windows 10 under UEFI mode and the AMD card doesn't like the UEFI VBIOS it has or motherboard may need an updated BIOS too.

You could try reinstalling with none UEFI mode and it could fix it. UEFI installations seem to still cause strange things to happen sometimes, because motherboard BIOS,graphics cards VBIOS or firmware on certain devices just trip the OS up or don't initialize on startup correctly.
 
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