AMD RADEON 7990 [ HELP ]

scuccijames · 24 Oct 2013 at 11:27

I currently have a 7990 which shows no signs of life..

Just wanted to know is there anywhere i could get it fixed or anything i could do with it to get it going again..

Any help would be welcomed thanks..

Catanonia · 24 Oct 2013 at 11:40

Are you sure the card is dead ?

Can you try it in another machine ?

Have you connected both power supplies to the card ?

Does the machine switch on or even give a bios screen ?

Do the fans start on the card or any sign of life ?

What connection are you using to your monitor, DVI etc ? Have you tried using a different type if possible ?

Do other cards work ?

scuccijames · 24 Oct 2013 at 11:59

Thanks for the response..

It was tried in another machine befroe i got my hands on it..

Yes i connected both power supplies..

No fans spinning at all and no led light on the card..

Yes other cards have worked in my machine..

Thanks Catanonia..

Catanonia · 24 Oct 2013 at 12:02

scuccijames said:
Thanks for the response..

It was tried in another machine befroe i got my hands on it..

Yes i connected both power supplies..

No fans spinning at all and no led light on the card..

Yes other cards have worked in my machine..

Thanks Catanonia..

What PSU are you using ?

mmm, other than disconnecting everything else and ensuring the card is seated correctly, not a lot else to check really other than getting it into another machine to check again

scuccijames · 24 Oct 2013 at 12:07

Currently have a tx 650 corsiar..

I have a few hdd running and a h60, a few fans an 2 dvd drives would that make any difference to the power ??

~>Dg<~ · 24 Oct 2013 at 12:10

is your mobo bios upto date ? maybe flash bios try it again.

Catanonia · 24 Oct 2013 at 12:12

~>Dg<~ said:
is your mobo bios upto date ? maybe flash bios try it again.

^^^ good call
You may be close to power limits with that CPU. That said it should still boot with no power problems under no load.

scuccijames · 24 Oct 2013 at 12:15

Ya i actually just updated my mobo bios this morning, i'll check the card in my machine again and let you know thanks..

Should i disconnect the dvd drives and things first..

Thanks..

Catanonia · 24 Oct 2013 at 12:22

scuccijames said:
Ya i actually just updated my mobo bios this morning, i'll check the card in my machine again and let you know thanks..

Should i disconnect the dvd drives and things first..

Thanks..

Disconnect everything that is not needed to boot. Spare HDD's, CDROMS, other cards etc. Get as barebones as you can.

Also try the card in different PCI slots.

scuccijames · 24 Oct 2013 at 13:33

No luck it's still the same..

Now all i need to know is does anyone know if it can be repaired and would it be worth the cost..

If it can be repaired then how would i go about it and thanks for all the help

borley · 24 Oct 2013 at 13:34

scuccijames said:
No luck it's still the same..

Now all i need to know is does anyone know if it can be repaired and would it be worth the cost..

If it can be repaired then how would i go about it and thanks for all the help

Surely it has warranty they arent that old

scuccijames · 24 Oct 2013 at 13:40

I'm hoping it does, i just don't have any receipt or anything like that so i don't know what to do really..

Catanonia · 24 Oct 2013 at 13:44

scuccijames said:
I'm hoping it does, i just don't have any receipt or anything like that so i don't know what to do really..

where do u live, perhaps someone can verify it is goosed in another machine before you go down that route.

1st place I would look is the manufactors website and see if you can get on the blower to them. A bit of blagging may get results.

borley · 24 Oct 2013 at 13:51

scuccijames said:
I'm hoping it does, i just don't have any receipt or anything like that so i don't know what to do really..

The thing is even without receipt if its a model that has 2 year warranty or 3 year it hasn't been out that long so they must repair/replace it

Azrael1 · 24 Oct 2013 at 13:58

Do you have any friends who can plug it into their Pc to tests ?

scuccijames · 24 Oct 2013 at 14:25

Thanks guys this was already tested in another machine with all the same symptoms..

It's the actual AMD RADEON 7990 Model so are amd obliged to repair or replace, this is my first time doing anything like this so i'm a bit cluless..

SS-89 · 24 Oct 2013 at 14:29

scuccijames said:
Thanks guys this was already tested in another machine with all the same symptoms..

It's the actual AMD RADEON 7990 Model so are amd obliged to repair or replace, this is my first time doing anything like this so i'm a bit cluless..

What brand is it? If it's AMD then I guess it may be OEM? in which case you might be out of luck.

Check the back of the card for any stickers that might detail the brand.

Catanonia · 24 Oct 2013 at 14:29

scuccijames said:
Thanks guys this was already tested in another machine with all the same symptoms..

/facepalm

you could have made this clearer before..

scuccijames · 24 Oct 2013 at 14:35

Catanonia said:
/facepalm

you could have made this clearer before..

I mentioned it in the third post down sorry

scuccijames · 24 Oct 2013 at 14:37

SS-89 said:
What brand is it? If it's AMD then I guess it may be OEM? in which case you might be out of luck.

Check the back of the card for any stickers that might detail the brand.

Only stickers that are there are on the 3 fans which say..
AMD RADEON

Also a sticker with P / N Number..