AMD RMA is absolutely amazing!

[Nelly]

Read this: https://forums.overclockers.co.uk/t...ng-k7-team-group-ram-free-480gb-ssd.18825904/

Basically this person bought a bundle and could not get the system to boot, thinking the motherboard was not flashed with the latest BIOS. So, he returned the bundle to Overclockers UK, however, the RMA was rejected because the CPU had bent pins, which was caused by sending it back still attached to the cooler. OcUK tried to fix it, however, 3 pins snapped off.

See the horror pictures here: https://imgur.com/a/y11XcSz

Anyway, to cut a story short, he got in contact with AMD and returned the CPU. He received a brand new unopened still sealed 2700x CPU And heat sink within a week! This was provided free of charge as a replacement for the damaged CPU, AMD provided free return labels in both directions.

How good is that?

 

[Nelly]

BFG lost an exclusive contract with Best Buy in the USA, apparently that's the main reason BFG went bust. I read Galaxy (KFA2) took over the contract with Best Buy prior to BFG even going bust.

BFG’s problems were largely graphics card related, but not related to GTX200. Sales and profit margins on that card were quite good actually. The biggest problem was GTX400 (Fermi) allocation. And the only reason they continued to sell power supplies after they got out of the graphics card business was because there were power supplies to sell. But they couldn’t sell them as quickly as they had been used to because once Best Buy caught wind of BFG not being able to supply graphics cards, they dropped selling their power supply product line as well. If there’s any question as to how much of a dent that put into BFG’s business, let’s put it this way: Best Buy sold TEN TIMES more BFG power supplies than Newegg. Of course, they returned three times as much, but the benefits of the large volume could not be denied.

https://web.archive.org/web/20100819130945/http://hardwareaware.com:80/news/bfg-tech-liquidating/

 

[Nelly]

Yeah but that not the whole picture how BFG went bust.

Years ago I wondered why BFG went bust and lost exclusive contract with Best Buy and investigated it. It wasn't Nvidia or Best Buy who killed BFG, actually it is PNY who killed BFG by pressured Best Buy with marketing development fund, promotions, priority allocations and higher sales commissions offers forced Best Buy to dumped BFG contract and gone PNY exclusive. After BFG went bust and PNY had BFG RMA promotion to exchanged worked or faulty BFG cards for PNY discounts coupons to buy PNY graphics cards.

Makes sense. I've now found a further article that states Galaxy (KFA2) only took on a few lower priced SKUs in the second link I've posted below.

https://www.tweaktown.com/news/11205/bfg_a_sinking_ship/index.html

https://www.tweaktown.com/news/11222/bfg_tech_2008_was_our_most_profitable_to_date/index.html