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AMD's warranty claims. any experiences?

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so as I have posted up my 8350 has gone south to retire.. so I was talking to my mate today who explained there's a 3 year warranty..
has anyone ever claimed there warranty through amd?
 
What happened to your chip?
It is very rare to find anyone who needed to RMA their CPU, AMD or Intel, since these days they are very well made and you have to want to kill your cpu.
 
ive not tried to kill it if that's what you think..

it was running fine and was on stock clock and voltage.
I got a new case and moved all my components over to the new case.
I never removed the cpu or cooler from the motherboard I basicly lifted it out of one case in one unit and fitted it into the new case then it wouldn't post.
Originally I thought I may have damaged the board somehow so I transferred the cpu and cooler to another board that ive got and the other board wouldnt post either yet I had tested it with the cpu that had been installed in it. so I then tried the other cpu in my main board which then booted up to bios still in the new case.
so im now using a phenom ii x6 1090t the now in my main board which refused to post with the fx8350 installed.
 
ive not tried to kill it if that's what you think..

it was running fine and was on stock clock and voltage.
I got a new case and moved all my components over to the new case.
I never removed the cpu or cooler from the motherboard I basicly lifted it out of one case in one unit and fitted it into the new case then it wouldn't post.
Originally I thought I may have damaged the board somehow so I transferred the cpu and cooler to another board that ive got and the other board wouldnt post either yet I had tested it with the cpu that had been installed in it. so I then tried the other cpu in my main board which then booted up to bios still in the new case.
so im now using a phenom ii x6 1090t the now in my main board which refused to post with the fx8350 installed.

no no, wasn't suggesting that you would try to kill it. Just saying they are the hardest thing to kill accidentally. HDD/SSD, GPUs, RAM, motherboards, PSUs can die very frequently, but CPU if it is working, and you are not pumping gazilion volts through it, or overheating constantly, will run forever until motherboard dies and you cannot find replacement for it ;)

In your case it might have been static electric charge or something.
 
no no, wasn't suggesting that you would try to kill it. Just saying they are the hardest thing to kill accidentally. HDD/SSD, GPUs, RAM, motherboards, PSUs can die very frequently, but CPU if it is working, and you are not pumping gazilion volts through it, or overheating constantly, will run forever until motherboard dies and you cannot find replacement for it ;)

In your case it might have been static electric charge or something.

I did think that but I would have thought that the fact the CPU hadn't been removed and was still in the motherboard socket the board would have protected it from any static.
 
Im hoping AMD should be good with there warranty. they offer a 3 year warranty and the fx8350 hasn't even been out 3 years yet so im hoping all should be good.

just realised... my FX-8350 is an OEM version... so this might hinder a warranty claim
 
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I had to RMA my 955BE a few years ago, PC just stopped booting one day. Wasn't overclocked, and ran at stock volts. (Was about 2.5 years old)
Took about a week to get a response, but only after I chased it.

Afterwards, they sent out a 965BE, and I had it in about 1-2 weeks if I remember.
I was happy with the service.

Think you may be out of luck with OEM chip, but worth a shot I guess.
 
Im hoping AMD should be good with there warranty. they offer a 3 year warranty and the fx8350 hasn't even been out 3 years yet so im hoping all should be good.

just realised... my FX-8350 is an OEM version... so this might hinder a warranty claim

Yeh oems are 1 year warranty.
 
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