Hi,
Because the monitor is only a day or two old it is being repalced with a brand new one. I believe you have 28 days in which to notify them of any issues, then, as far as I know you have the option of a replacement with a new one, a refurbished one, or a refund. Personally I wouln't even consider a refurbished one. I've paid the full price for a new one, so that's what I expect to be honest.
Regarding the latest firmware, apparantly they have no way of knowing what firmware is installed. The monitor has a product number and that's it, it's the same number no matter what firmware is installed. I'ts just pot luck which one you get apparantly. I'll just keep my fingers crossed for an 068.
It's taken me hours of talking to them on the phone, being shifted from one department to the next, just to find out the above.
Hopefully the replacement will be here on Friday, so I'm keeping my fingers crossed. I really hope I can eventually get one without the tint issue because apart from that I think it's a superb screen. I'm quite seriously into wildlife and landscape photography and seeing my images displayed on the 2475 compared to the CRT screens I'm used to is like night and day.